10AM - 8:30PM
15735 E Broadway Ave D, Spokane Valley“The manager Chris at the east Broadway store in Spokane Valley WA really took good care of me by honoring a recently expired sale price and being extremely helpful on 9/18/23. Great customer service!”
“Spoke with Alan over the phone today in hunting&fishing. Amazing customer service, answered all my questions and informed me on more- ended up purchasing a .22 just because the customer service from Alan was that great.
I’ll be back just because of him!”
“Recently received my ShapeShift Core Carry Pack. I had real high hopes for this multi holster pack. The appendix IWB carry holster is great and so is the OWB holster. Now here is the problem, I bought this to allow me to conceal carry IWB at the 3:30 - 4:00 position and OWB when at the range. Assembly was easy effortless until I tried to place it IWB inside the Pant waistband and over 1.5" tactile belt using the supplied belt clip brackets are difficult to place over the pant waistband and belt even though there is a little lip on the bracket. Now, once installed it was very difficult to draw the pistol from its holster at the 3:30 and 4:00. I did loosen the tension to reduce the difficulty of the draw. Frustrated, I placed it at the 3:00 position while still installed which made the draw much easier. However, did leave a more visible print of the weapon.”
“Blaine was amazingly helpful! Above and beyond positive customer service experience. Helped us pick the right sleeping bags and get the right deal at the register. Thank you!”
“Always exceptional service and team working! Has large variety of adult hats, adult and children's jerseys, sweatshirts; College, NFL, MBL, some hockey too. Also has things like lanyards, toothbrushes, miniature helmets, scarf and hats, some gloves, cups, mugs, even sports logo sippy cups for toddlers. Usually never a wait in all the times I've been here. Located upstairs located closer to the foodcourt so if you're in a wheelchair or handicapped I'm going to suggest using the main upstairs entrance near foodcourt rather than other entrances so you don't have to go to the middle of the malls to take the elevator to get upstairs.”
“Thank you Morgan for all your help! She went out of her way to make sure she had the right shoe and size before the store even was open. Keep up the great work!!”
“Came in to get some new shoes for my brother, they were very helpful and not upset with how many selections we asked to see(my brother has a very particular style) we asked for some opinions we got them in very pleasant and even humorous responses, everyone in there was so nice! My brother and I are fairly outgoing and so was the staff. Not afraid of conversation, which was honestly refreshing. We came back again to thank them and they hooked us up with a slice of pizza! Shoes and a meat lovers slice, what more could you ask for ?”
“Had a mono suit come apart on me last Snowbike season. Contacted warranty via there online process and was reached out to in a few days. Sent them photos and was determined it was defective. They offered a full warranty refund (website credit) with field destroy. Couldn’t have been easier.Standing behind your gear like this with no hassling is awesome. TyHad a couple other CS experiences since that have been A+.”
“the best pac sun in the world! every worker that i have talked to at this store have been super nice and respectful, this store deserves a 5 star!! i shop here probably 4 times a week because i love the customer service, it brightens my day!!”
“The staff here is excellent!My family and I came in yesterday to get a pair of basketball shoes for my daughter. She has a wider foot and is very particular about how her shoes feel and had just tried on a couple pairs at another store and it's safe to say she was over it.Upon entry, we were IMMEDIATELY greated by staff and asked if we needed help with anything. I told them we were looking for basketball shoes for our daughter and were shown a couple options for size 3 and tried a pair on. Then decided to move to a size 4. Two staff members went and looked at the size 4 options and discussed amongst themselves what they felt would be the best option for my daughter before recommending the MB1 Jr's. Her mood immediately changed when she tried them on, so we bought them. She ran during her ENTIRE game yesterday and didn't complain ONCE! Thank you so much to this amazing staff for being patient, nonjudgemental, knowledgeable, helpful, and making my daughter comfortable on the court. Y'all are rockstars!”
“They let vehicles, RVs, and sometimes tents to stay on the property for 48 hours. Not sure if you need to contact the staff inside, I'll find out though and post that info soon.”