This bank has the worst customer service ever. Went on a Saturday morning as my Daughter was here from out of town and I needed to add her to our safety deposit box. Three people standing inside teller area, a couple more in the reception area, and they would not help me without an appointment. (we were only customers)... read full comment
January 2024
Very unhelpful in getting assistance with a man in opening a checking account. It felt I was being treated unfairly and condescended to in the way my request was handled.
December 2023
This US bank has very poor customer service. Apparently you need an appointment to add a signature card to your account? I travel for work so it’s rare that I’m around during “bank hours”. Bank manager didn’t care.The good news is I don’t need an appointment to open a new account at another bank Ryan.