WaFd Bank's Mount Vernon branch is known for its exceptional customer service. The team, including the branch manager Becki, Jaime, Natalie, Shanda, and Sharon, are consistently welcoming, professional, and efficient in their daily interactions with customers. Clients appreciate the personalized attention, with the staff remembering names and treating them like family. The branch is praised for its quick responses, comprehensive answers, and overall trustworthiness, making it a reliable choice for banking needs, from opening new accounts to refinancing homes.
They love to help you and care to answer your questions. Great people.
July 2023
Thank you Liz for your wonderful customer serviceMarlene Thomas
February 2023
Every time I enter the branch I am greeted with a smile. All of my questions are answered fully and I never leave confused. The girls there are always so nice and helpful.
