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July 2024 by Timothy Ehlers
Terrible customer service I've been on phone now for over two weeks trying to get the right device. They sent me a jet pack to my Montana address instead of my new Google phone . And want to change me 509 for a device I didn't asked for nor was I at my Montana address to receive. Since customer service can't figure it out they turned it over to the fraudulent department Ive been on spin for two weeks over 70 hours of my phone time and now cheap phone I bought at Walmart . In which now the people at Walmart not only did they get my name , address wrong again for the third time . My service is all screwed up and I'm told I owe money for a phone that I bought in January. For 5.34 lol. Plus restocking fee of 49.00 for a jet pack I never in ordered. While at Verizon store on sunset Bellingham they would let me look at the screen with my info lol. I've waisted over 70 hours of my time and still not fixed I've lost out on over 50,000 in auction items because that info was on my phone that was broken . That Verizon owes me for. Plus all my time. . gas stress . And just plain garbage spin no wonder they get sued all the time .
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July 2024 by Jessi Harris
I was helped instantly and they were extremely nice and quick. I was pleasantly surprised. I was helped by Daray and Sheila. I definitely recommend this store. Lovely employees.
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July 2024 by Mary Pugsley
Hard to believe, but I really enjoyed the experience of buying a phone today! Zachary was personable, knowledgeable, forthright about costs and a very good communicator about what to expect in terms of function, billing etc. Thank you for helping me put my Apple 7 to rest after its long run!
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June 2024 by Skip Messer
The lady, that helped me was great. Wonderful experience
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April 2024 by Emily Boss
Sunny was wonderful!
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February 2024 by Lisa Cochrane
Great store
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February 2024 by Angel Leyva
Fabulous customer service
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January 2024 by Rachel Conrad
Great experience all around the fastest and best experience I have had with verizon ever
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January 2024 by Jennifer TaylorMixon
Expert and patient assistance.
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November 2023 by Randilyn White
Nice and clean store with plenty of space to relax while I waited for my turn. Corey was busy but when my turn came he seemed upbeat and happy to help me. I was really impressed with the questions he asked me before jumping into recommendations and I ended getting a new phone AND a new watch! Corey was a lot of fun to work with and he definitely knows his stuff. Happy customer all around.
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November 2023 by Norman Oehring
I wanted to share my experience with this location. My mother and I went to have her old phone information transferred to her new phone. The quality of service we received was top notch. The person who informed us that she was still in training never showed her inexperience. Her customers skills was extremely helpful and could be used as the standard or example for all customer services. Her name is Esmeralda. Esmeralda handled me and my mother in a tentative manner. Every question we had, she handled like a professional. If she didn't know something, due to being in training, she would seek help for us. I hope Esmeralda continues to be prosperous as a Verizon representative. I will continuously seek her out for future assistance. Thank you Esmeralda for renewing my faith in customer service.
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November 2023 by marisol blake
Spencer is a important part of the team, he really knows what is going on and solved the situation.
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November 2023 by David Day
Very helpful and knowledgeable!
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November 2023 by Rod Haller
Everything worked good thank you
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October 2023 by Maile Hudson
Love the new phone thank you Oscar for helping with all the details to set up this account. Mahalos!
