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January 2024 by Brian Aries
I recently purchased a car from Motorcars Limited in Mt. Vernon, Washington, and the experience was nothing short of exceptional. From the moment I stepped into their showroom, I was greeted with a warmth and professionalism that made me feel right at home.The staff at Motorcars Limited are truly experts in their field. They possess a deep knowledge of their inventory and were eager to share insights, which helped me make an informed decision. What impressed me the most was their honest approach. At no point did I feel pressured or misguided. Their integrity and transparency in dealing with customers are commendable. Their inventory, is a collection of some of the most unique and high-quality vehicles I've ever seen. Each car seemed to be carefully selected and in pristine condition, showcasing the dealership's commitment to excellence.My experience at Motorcars Limited was outstanding. Their friendly team, expert knowledge, and exceptional inventory of unique, high-quality vehicles made my an absolute pleasure. I highly recommend them to anyone looking for a vehicle that stands out from the ordinary.
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January 2024 by Ross Knight
I have never experienced a greater place to buy a vehicle from as I did at Motorcars ! the staff make You feel like Family , very easy to deal with , they could not do enough for me ! this is the only place to buy a vehicle from , bar none ! I met the manager , Jay , he was so pleasant , professional & seemed he could not do enough for me !Thank You to the staff at Motor Cars & will recommend You to all my Family & Friends .Ross
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November 2023 by Luetta Probst
We had a Fantastic experience with Mark and Jay! There was a weird rattle in the back. Jay investigated it, took it to their shop and fix the problem immediately! The price was already fantastic, and we ended up with a better warranty, and a uniquely friendly and hassle free experience. Eclectic inventory of motor vehicles!
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September 2023 by Cari H.
What a wild and terrible ride it's been dealing with this company. I purchased a motorcycle from them. I know that they typically deal in cars and not motorcycles, but I had no idea that one company could screw up so many things in one purchase.They sold me a bike that had a service plan on it that was registered to someone else, preventing me from obtaining a service plan in my name. When I asked them repeatedly to reach out to the person they obtained the bike from (the only person who can initiate a cancellation or transfer of the plan), they said they would do that. They never did that, and did not return my repeated calls regarding this.They took OVER A MONTH to send my paperwork to the DMV, causing me to go through 2 trip permits while waiting, just to be able to ride it, and then when I reached out to see what was causing the delay, I was told by one of their salespeople that he'd just ride it anyway. Great idea...just ride around illegally with no plates on a bike that had reached the max number of temp permits (2) and the second one was already about to expire by the time they finally sent the documents out. It isn't as if they were waiting on anything from me. I gave them everything I needed to provide, including a cashier's check for the full amount of the vehicle (less the deposit/down payment I'd already paid). They just didn't do their part to ensure a smooth transition.I had to go to the DMV numerous times to try to get this sorted out, and a guy at the DMV was thoroughly amazed at the hw badly they messed this up after he'd already helped me try to sort this out THREE times.When the documents were finally processed, I received a notification from the DMV letting me know that they'd filled the documents out incorrectly and they would need to be corrected and resubmitted. Luckily, the things that were wrong were things I could correct myself, so I didn't have to rely on their ineptitude once again.I ended up calling the DMV when I received the notification of the incorrect documents and they walked me through everything I needed to fix and the fees I needed to pay to get this sorted out. This person also indicated that they'd never seen anything that was such a mess when it had been submitted by a dealership. He kept saying how sorry he was that I had to deal with this. He had nothing to do with it, but I received more apologies from him than I've ever gotten from this dumpster fire of a dealership.They turned what should have been a fun event in to a disaster that has gone on for nearly 4 months now. I've purchased motorcycles from entirely different regions of the country and had them shipped to me (which can take up to a month) and still had the entire process completed in a quarter of the time it has taken to get this done.I get that mistakes happen, but OWN them. Acknowledge them and fix them. I could barely even get them to return my calls when they screwed up every single aspect of this purchase in some way or another. To top it off, everyone I spoke with when I called passed the blame for all of the screw ups on to others and would say someone would call me back and they never would. The ONLY person who offered any kind of an apology was someone who had been out of the office during the time that all of this was happening, so not only are they awful at transaction processing, but also customer service.I've bought a lot of vehicles from a lot of places and this has been hands-down the worst experience I've ever had.
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September 2023 by teri dube
Mark Tebb was incredibly easy to work with! He was so quick to respond, kind and very genuine. Y’all, he took incredible pictures and detailed videos of the entire car; inside and out (we were purchasing from out of state). 100 percent would trust this dealership and working with Mark was a dream!
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September 2023 by Chris Scrimsher
From the moment I walked in the dealership I had nothing short of a positive experience. My salesman Mark was awesome to work with, and so was the general manager and finance. They all made my experience very pleasant. I will be a return customer for sure. I would highly recommend Motorcars not only for their service but for the top quality vehicles they have on site. Thank you Motorcars! Chris S
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September 2023 by Jaylen Gilmore
The absolute best car buying experience I have ever had. Mark was phenomenal from start to finish. He made the process very enjoyable and easy. It was also a pleasure to work with Jeff! My next car will most definitely will be bought from Cars Limited! Highly recommend ? Thanks Jeff and Mark!!!
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July 2023 by John M.
Went in looking to purchase a Porsche 911, of which they had a nice model in stock. I negotiated a price slightly below ask, around 2.5%. I wanted to go a little lower to which they said that was the lowest they could go -- ok fair enough, right. Told them I'd sleep on it. A day later they raise the price $5K (which I found out when I called to accept their offer) and that if I wanted it now, it would be the original advertised price. Such a sketchy business practice and raises red flags about the character of the owner. The sales reps were great throughout the process. This was a total mishap by ownership and he should really learn how to run a business rather than being the shady used car salesman cliche, that he is.
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July 2023 by Steve DeBarbrie
Thanks Motorcars Team.Your service was excellent, easy to deal with, great vehicle, and nice dealership.Jay, Mitchell and John are very enjoyable to work with.Steve D.
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April 2023 by Jamie Miller
Wonderful experience! Felt like family! I live in Ohio & found my dream car while searching online but wait, in Washington? Wow! Ok! They made shipping surprisingly affordable & quick! Thank you all so much!
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April 2023 by Bob Buhrman
I recently purchased a vehicle from Mark at Motorcars Limited in Mt. Vernon, WA. and was treated to an excellent and exceptional service from start to finish! Initially, their communications was outstanding! I was provided excellent customer service with detailed information on the vehicle of interest. On the day of viewing and purchase, I was afforded outstanding care and attention. Their team is extremely professional, their showroom is amazing, and the quality of properties of which they offer is second to none! I highly recommend Motorcars Limited to any serious car buyers who are looking for great service, excellent selection, and tremendous value! Definitely well worth the trip to Mt. Vernon from wherever you reside! Sincerely, Bob B.
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April 2023 by Bob B.
In my search for an in state dealership which had a particular vehicle, model, year and price range ~ I discovered Motorcars Limited on line, via Facebook, and I must say that their dealership is truly a 1st Class operation! Mr. Mark Tebb Customer Service Sales Rep. & Mr. J. Leander (GM) were both extremely professional and thorough in their work. I literally purchased the vehicle, sight unseen, because of their quality products and my faith in their company. I was extremely happy with my decision and purchase as well! Sincerely, Bob B. Seattle, WA.
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February 2023 by F77777777
I did not buy any car from them, but I was looking into one of their cars and Mark Tebb helped me in this process. Top notch communication and very informative. No pressure to buy at all. He sent me great videos and photos with high resolution from the car. My wife did not like the exterior color of the car and we decided not to proceed. But, Mark was excellent in every way. Highly recommend them.
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February 2023 by Jen Helms
Go see Mitchell at Motorcars Limited if you’re looking for a quality car with ease of service. The staff was super helpful from start to finish. We are first time Range Rover owners and Mitchell helped us with ease of operation as well as throwing in a few extra accessories. This dealership lives up to its 5⭐️ reputation.
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November 2022 by Alexander Villa
Mark Tebb sold me my first Mercedes-Benz in 2021. I purchased the CL550 for a very fair price, and it arrived at my home in So. Cal. in better than advertised condition. Anyone who is interested in a used luxury car should call Mark at Motorcars Limited. I know he will be my first call for my next purchase.