-
October 2023 by Greg G.
Had some tuning up done on older pioneer unit.Brandon handled it quickly & smoothly. Going back for unit in truck.
-
September 2023 by Daniel Z Luevanos
Josh at mobile music in Burlington has made me two amazing systems in my vehicles always clean work with a very loud output! He’s very knowledgeable at what he does and can definitely help you set up the perfect sound system for you!
-
August 2023 by Brittany V
Love this place! All the staff are friendly, knowledgeable, and helpful. I went in not knowing the first thing about car stereo systems and was preparing myself to be treated as the clueless customer I was. That was not the case. Everyone here is happy to answer all of my questions and let me know the available options and prices. Staff are happy to work with budgets as well. Forever a mobile music customer! ? ??
-
August 2023 by William B.
On June 30th 2023 I took my 96 Camry in to have a stereo and a video camera system installed that I had purchased elsewhere. I was very pleased to receive a discount for my military service and everyone was very kind. They installed the front camera too low and it was in my view. The new music component seemed to work but I wasn't able to tune into any radio stations. The next thing I noticed was that the interior trim above the driver door was not attached. I had to make an appointment to bring it in. The tech said that because the stereo had only two outputs and previous stereo had 4 that were hooked up to my existing amp (under the driver seat), he had to charge me for a special cord to adapt them ..and as a result the "fader" function (front/back) would not be adjustable but that it was okay because most people keep it set at ZERO which is a default setting. I called the owner and mentioned all of this to him. On July 11th I was able to take my car in. The front manager seemed very friendly, but the tech did not seem happy. I mentioned that the antenna had probably not been plugged in, so it should be pretty simple to get the radio working. I didn't figure it would be very long to fix these things so I hung out. While walking around outside, I noticed that my car in the bay had it's trunk open. I wondered about that, but didn't worry about it because besides a first-aid kit, the trunk was empty. When he said it was done, I noticed that the front camera had been reinstalled higher but the cords were a mess and not routed neatly. The 3M adhesive had been replaced by some off-brand. The stereo had been reinstalled crooked but the radio was functioning. I called the tech over to point out the crooked radio and he went and got some tools. His attitude wasn't friendly. As he attempted to straighten the radio, the front accessory panel came loose. He shifted the stereo around but it wasn't straight and he used a bit of adhesive putty to "stick" the panel back. As he was doing this, he pointed out the accessory door and said, "Oh, and you broke your panel door here because this is how I found it but you probably never noticed that." This was a lie because we always use that accessory door and it was never broken. The employee tried to hide it and blame it on us. He said, "There you are!" and walked away. The radio of was still crooked. So, I pointed it out to the owner. He personally came out and took a look at the work. He went and got some tools and adjusted the stereo correctly. He took the adhesive putty off and went into the shop and found the correct clips for the accessory cover so it would clip back on correctly. I pointed out the broken accessory door and he said that he would have to purchase a replacement for me but it would only be a couple of days. I asked him if I would need to make an appointment and he said, "No. I will run it out to you." Over the next few days, my daughter told me that the speakers sound "different" and "not as good". I kind of noticed it too but thought it was the new stereo. There was no sound coming out of the right rear speaker..so I opened up the trunk and the first thing I noticed was all the trim from between the back seat and the trunk was hanging down. It had never been hanging down like that. I looked under the back dash and I could see the two speaker wires were not hooked up to the right rear 6x9. I reconnected them but the speaker was distorted. The tech had blown the speaker and tried to hide it by disconnecting it. That was why the trunk was open! I called the owner. He said he tried to view the camera footage in his shop but because the resolution was so high, he couldn't view that far back. He tried to suggest that it wasn't their fault. I told him that accidents happen and it's how you handle things when they do. I told him that I like to leave yelp reviews and if he does the right thing, I will give him a better review and tell the story. He agreed. He said i
-
August 2023 by Derek Zollinger
Sean and Brandon? Could be entirely wrong honestly but faces aren't forgotten. Especially when asking them advice and getting a person to answer some questions. Sure. Could have went online bypassing to save a $. Took advice, knowing you get what you pay for and got exactly what I was sold and more. Also, didnt push for an install and respected the fact I'd be doing my own. It's 8:30am. I'm in a campground. Installed 100%. Many connections and they made it easy. While children slept.....haha. You get it. Let them do the homework. Repay them with your repeat business if they have earned it. Coffee 8 mins away. Perfect.
-
July 2023 by Deanna W.
I took for fourrunner in for a stereo installation and when I picked it up my carpet stitching was torn for wiring, my panels were scratched and broken in the rear, screws missing, amp fell off back of seat before I got home, panel clips broken and some not secured. Compartments left loose inside panels on both side. Was told my car showed up in that condition
-
April 2023 by Deb Whitford
Helpful, knowledgeable and fairly priced for our RV nav and entertainment system. Gave us good advice and what was needed and were quick to install for us! Highly recommend!
-
April 2023 by Jennifer Heaton
Great customer service from the first person who I spoke on the phone with to the last person that installed my daughters radio. Fast installation. Would definitely recommend this place
-
April 2023 by Bill Truman
Great crew set my appointment dropped it off and ready when they said top notch service. Will always use them .great selection1 million times better then the other guys ( C*R To*'s).
-
December 2022 by Clifford Olson
Brought in a deck and sub for install. Sub was not installed properly and doesn't work, rear speakers no longer work, pillar speakers no longer work, sub was not mounted, volume control was not installed, power source was left loose and melted. Tech claimed no mounting hardware was in the box for the sub which is false according to the manufacturer. Worst car stereo experience ever. They did refund my money but now I need to order new mounting hardware and a replacement wiring harness, so they actually cost me $150 to order the parts to correct this garbage install.
-
December 2022 by Chris Brian
Cameron had the best customer service ever made me want to be his friend until I called back and said that whatever they did to my car ruined it because it won’t start and it’s acting all weird they played not answer the phone and run around games after that and said the owner said there’s nothing he could do and that they didn’t do anything wrong without even speaking to me, they definitely did something wrong. I have evidence I have videos and pictures of how they left it and I haven’t touched it. I would not recommend using this company at all the installer tapped into my computer board instead of running a constant hot and a remote from my fuse box I lost customers at my business .. and they’re not willing to do anything excepting zero responsibility
-
December 2022 by Crystal Vance
Thank you guys. Been doing business here for 20+ years. Started with my husband's stereo system back when he was in highschool. And now our son got his system installed today. Amazing work. Great service.
-
December 2022 by kevin chamberlain
This is an awesome location for all your audio needs...the best place in the Pacific northwest...The front desk representative is extremely knowledgeable...you will not disappointed...will be a return customer
-
November 2022 by Henri Isaacson
Cameron is a fantastic human being. He helped me a lot in the limited time I had with a problem which had been stumping me. I will be more than happy to return to mobile music for future endeavors.
-
October 2022 by Kim R.
This is the 2nd stereo they've installed. Can't use the headlights, the stereo flickers when I turn on the headlights. I'm sure they'll blame me some how. Even they're the only one's who has touched it. Maybe the owner will offer me another smoking deal. 2 stereos, no more rear surround sound, can't use headlights without stereo flickering. Bless there hearts.... They're awesome. Recommend them to people you don't like