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March 2024 by Renee Ortiz
I have had my kids enrolled for almost 6 years. I have overall had a great experience. The teachers tell me each day how my children's day have been. I get pictures and reports at the end of each day. When the kids have moved classrooms they have slowly transitioned them so they can get used to the new teachers and the new room before officially moving over. Everyone seems to work together. Plus, the cameras are amazing. I love that when I have time I am able to go and watch a live feed of my children's classrooms. I highly recommend Kids N Us.
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March 2024 by Alexis Herrera
If you have a 12-month-old who drinks formula and eats Gerber, I strongly advise against enrolling your child at this facility. It has come to my attention that they have a "waddler room" where formula and Gerber are not provided as options.
According to Nikita Gonzales, they transition children into the waddler room at 8 months, where they are expected to drink whole milk and consume table solids. It is essential to note that doctors do not recommend introducing whole milk before 12 months. When I raised this concern with Tanya (who was explaining the policy rules for the waddler room), my conversation was abruptly cut off by Colleen Kopps. Colleen Kopps even had the audacity to label me as defensive for simply addressing a legitimate concern as a parent.
This incident raised significant red flags for any responsible parent. However, I decided to proceed with enrollment, intending to transition my child into solids and whole milk gradually. The following day, I called the Marysville location to clarify the policy rules for the waddler room. Unlike my experience with Colleen Kopps at the Mount Vernon branch, the staff at Marysville, particularly Kaylee, handled my concerns with utmost politeness and professionalism. Kaylee even suggested that I could obtain a doctor's note if I had concerns regarding my child's dietary needs or if my child experienced difficulties with solids, and work with my branch (Mount Vernon) to establish a suitable meal transition plan.
Feeling reassured by the interaction with the Marysville location, I called the Mount Vernon branch again to inform them of my intention to start my child the following week and bring a doctor's note and see how we could arrange a meal plan for my daughter. However, instead of addressing my concerns, Colleen Kopps scolded me over the phone, stating that she heard about my call to the Marysville office and that she did not believe I was a good fit for their facility. Her tone was demeaning, and I promptly reminded her that such behavior was inappropriate, particularly for a daycare director. She then proceeded to abruptly hang up on me.
Twenty minutes later, Nikita Gonzales called me in an attempt to defend the situation. However, her attempt to shift blame onto me for not asking for a tour and implying that as a parent, I should have known better was completely unacceptable. In this day and age, mom shaming is utterly outrageous. As a parent of two under two when searching for suitable daycare options, it can be overwhelming to call over 25 different centers searching for availability for both of my daughters.
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October 2023 by Anonymous Google review
Stay away.
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September 2023 by H&A Family
My daughter is new to child care, I came to kids n us and I truly love the staff and how quick they got us in . I would highly recommend . I feel very comfortable leaving my daughter ,I get daily photos / videos of her throughout the day which I love . ?Thank you staff ?
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August 2023 by Itzel Espinoza
My sister worked here and delt with their nonsense for a couple years. While employed here my nephew was attending childcare. My sister finally had enough of the drama that was not being addressed appropriately as it should of been. This place is not what it seems. My sister terminated her employment and they decided to take revenge and kicked out my nephew simply for her quitting. I called and spoke to the director of this location, Colleen Kops. I attempted to address the situation and be able to see my nephew on the watch me grow/ tadpoles and Colleen hung up on me. It's not okay or professional to terminate a childscare simply because a person refuses to continue working in an unstable and shady work environment. This is why Kids n Us in Mount Vernon can not keep employees longer then a few months.
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August 2023 by Itzel Saldana Espinoza
My sister worked here and delt with their nonsense for a couple years. While employed here my nephew was attending childcare. My sister finally had enough of the drama that was not being addressed appropriately as it should of been. This place is not what it seems. My sister terminated her employment and they decided to take revenge and kicked out my nephew simply for her quitting. I called and spoke to the director of this location, Colleen Kops. I attempted to address the situation and be able to see my nephew on the watch me grow/ tadpoles and Colleen hung up on me. It's not okay or professional to terminate a childscare simply because a person refuses to continue working in an unstable and shady work environment. This is why Kids n Us in Mount Vernon can not keep employees longer then a few months.
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June 2023 by Amber Bryant
Staff are friendly, place is super organized, great with communication, daily schedule is consistent. But wanted to give an extra shoutout to Ms Erica the Waddler teacher for going above and beyond with my son (and I'm sure all the other kiddos). She calls me to update me on certain things if needed which I appreciate very much. Also appreciate that she lets me know how my sons mood/attitude was and if he seemed to have a harder day etc. You can tell she truly has a heart for children and I feel safe knowing my son is under her care while I'm at work. You can tell she is very organized. My daughters teacher is Ms Audrey (not sure if that's how you spell it) is also great and I appreciate that she lets me know certain days where my daughter is acting up/ having an off day so I have the chance to speak with her at home. Most childcare centers don't communicate enough and the staff at Kids N Us does very well.
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March 2023 by Rocio McClelland
I am extremely thankful with this childcare/learning school. When moving up here, I researched around and toured different childcares, and Kids N Us staff was the most helpful and kind when going through the process. Ms. Tania Cervantes was very professional and always made sure to contact me back to answer any questions.In addition, my husband and I are both educators ( I am a speech language pathologist for littles), so I really looked at childcares/learning schools where they value learning development in all areas (cognitive, language, speech, etc.). Let me tell you Kids N Us, has the best curriculum and set up for little ones to develop all kinds of skills! Ms. Kaylah and Ms. Maria, are great teachers and coming to work makes it so much easier knowing my tot is in good hands!
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July 2021 by Joanna Sanchez Arias
Do not bring your child here if you support LGBTQ families or if you are an LGBTQ family. “Selena Gonzalez” is an employee here who is in charge of teaching young children. This happened outside of her place of work but I don’t believe a homophobic, transphobic hateful person needs to be educating young children. Especially when some may come from LGBTQ families. Selena Gonzalez started to verbally attack my sister today outside our home for simply asking Selena and my niece’s dad “I would like for you guys to please respect Betty’s (my niece) new name and pronouns because she said the kids (Selena’s children) fight with her and call her Byr——-“ before She could finish her sentence, she was rudely interrupted with “MY KIDS CAN CALL HER WHATEVER THEY WANT THEY ARE MY CHILDREN YOU ARE NOT GOING TO CONTROL ME OR MY KIDS I KNOW MY PRONOUNS I DONT NEED YOU TELLING ME ANYTHING” “They are TOO YOUNG to know about THAT STUFF” What stuff? Gender? Do 6 and 4 year old children not know what gender they are yet? Too young to respect another kid? Not too young to argue about gender with another kid tho? It’s her job as a mom to make sure that her kids aren’t bullying Betty. Betty has told her mother (my sister)that they sit and argue with her and call her a boy and that her name isn’t Betty it’s Byron. She says “my dad and seli let them” Keep in mind my sister was very calm and collected and Selena started yelling very loud in front of Betty, something that My sister subtly wanted to ask of them without my granddaughter becoming aware of what she was saying to not get embarrassed. She simply asked them to please just watch the children and make sure they correct them and to reassure Betty in situations like that. Children are like sponges, they absorb so much. Children that age are very smart and if they were being taught to know and respect Betty’s new pronouns then they would. Betty has a 2 yo cousin, 8 yo cousin, 6 yo friend, and 4 yo cousin, who all know and respect her new pronouns and name. Some of those children have only seen her a handful of times since her social transition in February, and the new pronouns just come naturally now because they were taught to them. Betty hearing Selena and her dad say they weren’t going to call her Betty must’ve been very humiliating and awkward for her. They said very loudly that they don’t need to call her Betty and they won’t. They continue to call Betty (a 5 year old), gay. This is hate/discrimination against a transgender child and I do not support a place who would employ a person full of so much hate! #protecttranskids #transgenderrightsarehumanrights #transphobia
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February 2020 by Taylor F.
DO NOT TRUST THESE PEOPLE WITH YOUR KID They took my daughter in without even getting my consent as required in the Parenting Plan my ex and I have (even though they had a copy already!) I was never notified, I never signed anything, and would have never known my kid's daycare, until my ex tried to goad me into giving up my rights for her convenience. These people HELPED keep information about my daughter and allowed my ex to enter into a contract without my right to consent. Keep your child safe, don't bring them here.
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December 2019 by K R.
My kiddos have been coming here since 2016. It's hard to find a daycare you trust as a parent and feel good about your children going to, kids n us provides cameras so you can watch your children when you're away and they also have an app with details of activities your child participated in, what they ate and how long they took a nap for. We have absolutely loved some of the teachers my boys have had over the time they have been going there and I know when I drop them off to go to work that they are in good hands. Definitely recommend to other parents looking for a quality daycare.
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November 2019 by Brittany R.
Poor quality school/childcare was not impressed on the schooling nor the teacher interaction. Multiple occasions was able to check out another kid without signing the kid out or having anyone say anything very unsafe.
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October 2019 by Stephanie Goudelock
They are wonderful with children. My kids have learned so much from there. They are very clean and on top of everything. Great place for your children to go.
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October 2019 by Kelsea Blackburn
I was inquiring about enrolling my son and was shocked to learn that I would have to pay $570 upfront to guarantee him a spot. I called their billing department to see if there was anyway they could work with me on this since I pay privately. They had absolutely no flex and the women I spoke with, Terri, was very short with me and had no empathy skills. I've had my kids in daycare for 8 years and have never came across a policy like this. Terri said it was due to their high demand and wait-list. (Currently there is no wait-list.) Needless to say I called another daycare in Mount Vernon and they were willing to work with me. I would never put my kids in this daycare if this is the first interaction I received.
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August 2019 by Sandra Cheka Reyes
We love Kids n Us which is why we have stayed for about 4 years now. Staff is really good and my kids have never complained. I love that I can watch my kids live from work and all the activities they plan throughout the year. I recommend this place to all my family and friends.
