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January 2024 by J G.
I couldn't be happier with this store. I was in a bind and had company coming for the holidays and my current sofa was very uncomfortable. They bent over backwards to deliver to an area almost an hour away within hours of the purchase. I highly recommend this store, not only for quality furniture, but excellent customer service as well.
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August 2023 by Mary Lechowicz
I ordered several pieces recently including new dining room chairs. I was hoping to get something fairly close to my dining room table, working from photos and guesstimates. They arrived today and the chairs are a perfect match! Amazing for different manufacturers and several years difference!
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April 2023 by Ken Pratt
Cindy was an absolute joy to deal. I love buying from local, small businesses.
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March 2023 by Mary W.
Bought a piece of stained wood furniture...now it's chipping off and looks terrible. No recourse since "it is more than a year old".
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March 2023 by Robert Lloyd
Very nice store lots of inventory. Good prices very nice staff.
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November 2022 by Alan S.
I have purchased 6 pieces of furniture on 4 different occasions. All items were of very high quality and reasonably priced. We were treated with courtesy and respect each time. I very much recommend Hansen's Furniture and they will be my first choice for any future furniture needs.Thank you!
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August 2022 by Lance Redding
Horrible customer service. Very rude. Older woman seemed bothered by asking questions.
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April 2022 by Allen H Hodgson
Mature lady who seemed like an owner was VERY rude. Short with me, dismissive and curt. Too bad for her as I bought here before and was ready to buy again, but she ruined it. Not the first time I noticed her arrogant attitude.
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February 2022 by Why Doihavetodothis
They didn't seem to want to help us. Kind of hollered at us from across the store after talking amongst themselves when we came in.Some nice furniture though.
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January 2022 by Brendan Perry
Looks amazing from the outside, a bit less amazing inside, all the furniture here seems to have it's quirks, there's something for everyone, from very modern chairs and tables to a couch with an odd camo-like design.
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September 2021 by April Showers
Found the perfect chair! They helped load it in our car. Really good prices there.
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September 2021 by Dennis Taylor
Great selection and helpful staff.
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August 2021 by Antoinette McCoy
3 years we bought a leather recliner and couch which we spent over $3,000 for both pieces. We were told that this was very good leather by the sales person. There is just my husband and I that use this furniture and once in a great while guests. My husband sits on the recliner and I sit on the couch.Well the leather is cracking on the recliner part of the couch which by the way is NOT where I sit. Two portions of the couch the leather is fading and another spot is actually peeling.I called and was told to text pics. The response I received was that the leather only has a 1 year warranty. Hansen's offered to give me the number of a leather guy for repairs.PLEASE don't believe a word they say about how good the leather is. We have now spent over 3k for furniture that didn't even last 3 years with minimum use. Save yourself your hard earned money and go some place else to buy your furniture. Very disappointed.
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June 2021 by Insiteand awareness
Cindy was very helpful and she directed me to the 123 warehouse store to find what I was looking for and I purchased a sleeper sofa and coffee table there.
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May 2021 by Terry McLaughlin
Very friendly and helpful. And quick delivery
