-
June 2023 by Kelsey Matzen
DO NOT BANK HERE! They have stolen thousands from me and it just disappears in transactions sheets. All my transactions get edited. Went in several times and called for investigation but there is “nothing they can do” since the transactions don’t show all my missing money!!
-
June 2023 by Jung A Blake
We have been customers of this bank for over 40 years. These days, this branch has poor customer service and most of the staff are inexperienced, so they wait for a long time and are unfriendly.
-
August 2022 by Dan Macken
Been doing business here a very long time. Sense they were Skagit State bank. I don't know what happened to their staffing after they renovated but they need to address the understaffing. All the familiar faces are gone and they are running far to lean to keep up. I will be happy to improve the review if they can get back to the excellent customer service we had been accustomed to, and that was largely do to the speed of service.
-
March 2022 by Jamie Wilson
☆I do NOT recommend coming here on a friday. For some reason this Bank is still running on covid hours so their Lobby is still closed! so everybody has to bank through the drive-through it's ridiculous! I suspect these ladies just don't want to work anymore.
-
January 2022 by Arye Lykke
I had an amazing experience with Zachary farmer, he was great at answering any of my questions and was very personable.
-
December 2021 by Mary Stanton
Always helpful, very nice. Have banked here for over 11 years!
-
August 2021 by Jamie Duquette
This is hands down the best bank I've ever had the pleasure of doing business with and I've been with a few different banks. The people are amazing and the experience of being there makes me look forward to every time I have to do banking. Thank you so much for everything you do and the way you do it.
-
August 2021 by G Kartchner
Banner is proving to be an "ok" bank since it incorporated the former Skagit Bank system. Main downside is that from the beginning of absorbing of Skagit Bank - Banner has repeatedly closed branches. Branches that tend to have more convenient and accessible.
-
August 2020 by Greg B
I liked them better before they bought Skagit bankNow no cookies on fridays way busyerStaff is not as friendly as the Burlington blv branch when it was the real baner ban.Also the new branch in Burlington has been having problems with there cash machine so o had to use a non baner machine and got charges 3 dollars each time.
-
September 2019 by Lauren A.
This branch of Banner Bank may be the busiest bank in Mount Vernon, due to the location, and it was formally Skagit Bank. It is a very large bank with at least 6 teller booths, and that is the problem, this bank is more often than not short tellers and there is sometimes a line of customers nearly out the door. They also have four drive-through booths and that service can also be very slow. This branch has gone through a lot of tellers over the past few years, some of which I really enjoyed working with, and I'm always sad to see them move on. The phones are always ringing off the hook and that is another thing that seems to slow this branch down. This bank probably just needs to have at least one more teller on at all times. I've been in much smaller banks that run the same number of tellers, so considering the amount of business that bank does it should have enough tellers to keep up with the steady flow of clientele.
