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“This is the best banking business that I've ever dealt with!! They are so kind and extremely helpful!! They are so much appreciated as well!! Thank you for your loyal business!!”
“I've been with NCCU since 2017 (auto loan) and refinanced in 2019, although at the time they had some issues getting my autopay to work they resolved it as the issue was on their end my bank told me. I was helped via phone calls and had never been inside the branch until this year when I signed up for a personal loan, which was all very new (and to be honest a little intimidating). Olivo helped me via email and phone, he had great customer service and answered all my questions, and in person at the branch he helped me for the last steps for my new loan. The branch was spacious and clean, good customer service from the tellers up front, but I especially wanted to give Olivo 5+ stars! Even when my current auto loan and new personal loan are paid, I will continue to use NCCU in the future and do recommend them.”
“After leaving the bank on college way that had poor costumer service I went here and let me tell you it was great service. I was greeted by friendly employees that were able to help me in a quick and timely manner. I will be coming back”
“sarah was very helpful answering my questions. needs raise asap! she was so kind and helpful the entire time. she new the information and gave it to me in a easy and simple way.”
“Oct. 4th, I needed bank service in this branch, had a super duper experience.I went to the branch directly from ferry, 15 minute early before 9AM.When I entered the door, I saw serval people ahead of me, and the branch manager was politely greeting us,I was serviced by Kassandra, she was such pleasant, made me feel warm welcome. Her professional appearance made me feel confident of her service.The facility of this office is very clean and well organized.”
“I actually reviewed about a week ago in frustration because of my on line account not working but today David in wells fargo deserves 5 stars for his patience and time he spent with me on getting my account to work online. I definitely recommend David if anyone needs any help with there banking!”
10AM - 4PM
320 W Kincaid St, Mount Vernon
Banks
“Great experience here today. They helped us transfer money for a vehicle purchase and went the extra mile to point us to the dept of licensing and update some things in the account that were out of date. Overall a fast, pleasant experience with no wait on a Tuesday afternoon, and excellent service. Thanks!”
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“Every time I enter the branch I am greeted with a smile. All of my questions are answered fully and I never leave confused. The girls there are always so nice and helpful.”