“Just a decent Lowes, kind of dark store. Some isles are messy as compared to other Lowes I have been to. Customer service is hard to find as compared to a Home Depot, where you can usually see roaming employees, even if they don't have the answer to your questions, but can point you to someone who can. With this Lowe's you need to search high and low for an employe to assist.”
“A great place to get decent quality home items even if you don't have good enough credit for a credit card also they usually have loyalty discounts for returning customers that are in good standing and wont punish you if you are one day late and i can't forget how nice and helpful they are even on the phone. Now the reason i gave them a 4 out of 5 is if a cute girl is late on her payment and needs an extension all she has to do is come in crying and they will fall for her sob story hook line and sinker 😒. So if you are a manipulative cry on cue woman come on down and make all woman everywhere look bad but if you are a up front straight forward woman like me or a man you better be on time.”
6:00 AM - 9:00 PM
1717 Freeway Dr, Mount Vernon“Since I am updating the condo I recently purchased, I've bought a number of items, big and small, from Lowe's in Mount Vernon, WA. The service has been efficient, personable, knowledgeable, and often fun. Jazmina surprised me when she helped me find a closet organization system, then, small-statured though she is, hefted it and carried it out to my car with no problems at all. After that she recognized me on subsequent visits. Then I needed to create a storage system for the back wall of my single-car garage. Dave, who is an institution at Lowe's after about 20 years there, gave me his full attention in planning out a possible system. When I returned two days later to follow through and purchase the system, he gave me over an hour of his time, pulling the wire-metal racks to stand them against their displays, and sort of setting it up so I could see how it would work. Then he followed through with every single aspect of it--the magical header that the uprights hang from (snugged against the wall,) the brackets, the shelves, and much consideration for every screw, moly-bolt, and end caps I would need. Yesterday my brother and I put the system together, and it went flawlessly. Nothing was missing except the 3'W x 6' tall storage cabinet that is being assembled for delivery, and will fit into a corner of the shelf system where we left a big empty space for it. Even Leidy at the cash register kept her eye on the 2 carts of stuff we took to the front check-out area while we went to the far end of the store to find and make decisions about the small hardware. A most surprisingly easy experience for a rather complex purchase! Dave is a one-man PR person for Lowe's in Mount Vernon just by his knowledge, involvement in the project, and good humor. I have also had attentive help from people in appliance and countertops departments, although I was just gathering info. This is now my go-to home supply store! Thanks all around, and see you soon!”
“I bought a dryer from this company so long ago I can't remember. It broke, and I told them the symptoms and was able to fix it for 15 bucks. These folks are pure gold, in my opinion. Shop local!”