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January 2024 by Rachele Chelini
I was rhe last customer of the night. It took 4 hkurs to do a simple cut and color. I dodnt leave until well agter midnight. The manager was very rude and clearly high on drugs. Was smoking out of a clear glass pipe in the back. Had people in and out the front AND back doors. At the end she let 2 people grab what they wanted off the shelfAnd then helped herself as well. Then told me t b e register w a s down could only pay cash I didn't have enough so her and the 2 people with followed me to the ATM just so she could pocket the money
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December 2023 by TL Bryant
I've made 2 appointments and both times after I drove 20 miles they weren't open. They could have at least notified me! Very unhappy.
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October 2023 by Heidi Carmain
3 stars cause Customer service was great! BUT price was a bit much .. paid $39 for my son to get an undercut and some styling products in his hair.. no shampoo no massive cutting nothing crazy at all still $39 ... they also have promotion buy one get one 50% off all retail. Bought 2 styling products was not give discount on that either. Was not impressed ?Service: Haircut
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October 2023 by Rose Foster
Melanie was very helpful and did a wonderful job. I appreciate all her attention, thank you.
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September 2023 by Adam Throneberry
I set an appointment this morning for a haircut at 5pm, received my confirmation via email and text. Went down there at 450 and it looked like the place was shutdown. Walked up to the door and doors are locked. Note on door says “out to lunch, be back at 4pm”. So I call their phone number and talk to an “appointment specialists” who then calls the branch manager. They stated they’d call me back to let me know what’s going on. Sat there until 515 so I decided to leave. An hour and a half later and not one person has called me back. Never received a phone call or an email asking if my appointment could be moved, nothing. And still no call back explaining why they were closed before 5 and they advertise on the door 6pm. What a great business model.
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June 2023 by Joann
Breanne is the best. Cuts my hair exactly the way I want it.
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May 2023 by Martha Haug
Always go here. Love Mary doing my hair
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March 2023 by nate daves
Was the last costumer of the night, still was given professional service.
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November 2022 by Mrs. Fromm
I requested an "A-line trim" I went in with enough hair to hide I had a Mohawk. I expressed I was looking for employment and needed to be able to keep the illusion that my hair wasn't a Mohawk for work. She didn't wash my hair (even though I was paying for a shampoo & trim), she barely brushed it and then she hacked off a massive amount of my hair after I stated multiple times I wanted the shortest part to be shoulder length or a little longer & wanted the ability to clip it back up on my way out. I can't put it up in a pony tail or anything. She didn't listen at all. Now I have to get extensions because she cut off so much. Don't trust this place. They butchered my hair.UPDATE: I was contacted by management only to be told to go back to the store for a solution. There was no solution. Gaslighting & no responsibility for her mistake. No refund. They just wasted more of my time, gas and money. They can't "make it right" even though they promise to.
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January 2022 by Daphne D.
The lady that does my hair is very nice and considerate. She does a good job and I will return. I would also have my hair done by other employees as I have seen some nice results. I also know the dollar value is better than other shops in town.
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August 2021 by Ginger Docksteader
Courteous, polite, friendly and clean.
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August 2021 by Lawna G.
I went Yesterday to get my hair dyed black with Thick red streaks they gave me black hair with the thinnest of red streaks you cannot even see it I paid $260 I didn't even get what I wanted
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July 2021 by Sahlly Jackelinne
Love this place. Wont go anywhere else.Ask for Jose @ the Perfect Look Salon in Moses lake Wa
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May 2021 by Darren Starr
I was in and out in no time.
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May 2021 by Teonna Ford
Great service