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August 2023 by Marc Brillon
A HUGE shout ou to the team at Commercial Tire in Moses Lake, WA. They took me in quickly and the tech (Niko) took great care of my car and was very thorough with my repair. I was back on the road quickly and efficiently. Thanks!
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July 2023 by Brian Andrade
19 minutes and a bag of popcorn in a tire replacement, can't beat that,
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May 2023 by Ry Guy
Coming across country & needed some help, unfortunately I wasn’t able to use these folks, but they set me on the right path to find another place for my “more specific” vehicle type. If I was ever in the area and needed help this would be the first shop I called. Great customer service, friendly staff, this place had the “feel goods” a mechanic should give you when you hand over your keys. That alone is priceless. Thanks again.
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April 2023 by Rick price
Worst customer service ever. Order tires told it would be next day, never called me to tell me that they were going to be late. Showed up for my appointment waited 1hr and someone finally figured out that the tires were not here. Ended up not getting any tires this visit. Came back 6 months later to get the same set of tires ordered them and again they couldn't figure out where my tires were and when they might show up. Called the next day schedule my appointment. Took 3 hours for tires then the worker forgot to put a missing luggnut back on because he couldn't do it. If you have to go there do not ask for help from any of the office ladies there act like your impeding on there office gossiping.
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January 2023 by Randall S.
We had our RV serviced in Spokane and a competitor overfilled our oil. the guys at Commercial Tire were awesome. they removed excess oil preventing engine damage. At no cost to us. It's nice to see folks like these are willing to help travelers!!
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November 2022 by Joseph Davenport
Showed up late and still help me and had my tires in stock
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November 2022 by Seth Edwards
Horrible communication ability. Dropped my truck off 30 minutes before my appointment for a brake inspection. 3 hours later I had to call them to try to find out what was going on only to find out they were just then looking at it. Another 2 hours and still no call. I showed up at 4pm to collect my truck and find out what was going on. To top it off, they parked it close to the road with all the doors unlocked. I can't imagine what they would have done without my authorization if they'd been given permission to do any kind of work.
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November 2022 by Leslie Perkins
Took longer than expected and they put tire insurance on my bill without asking me. I probably will not be back
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October 2022 by Lucas M.
Did Awsome. Got an alignment on my 08 Subaru. Actually seemed like some knowledgeable dudes, don't know if Billy is the supervisor but he's pretty straight up. Don't have a doughy that commercial tire has got what counts and also a good head on there shoulders. Nice job
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October 2022 by Brandon D
Don’t waste your time going here, they can’t even fix a nail hole in the tread of a tire. I removed the tire from my truck and even circled the nail in hopes to make their job a bit easier. The lady at the front desk looked at it and re circled the nail with the exact same color of tire marker I’d already used, and then proceeded to tell me that the nail hole which was far from the sidewall could somehow be in the sidewall and the tire may need to be replaced?This place clearly would rather take advantage of customers and sell new tires instead of repair a simple nail hole that was clearly in the tread of the tire far from the sidewall! I took my tire to Tire Factory and they fixed it no problem.
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September 2022 by Maddy Ditto
Took my car to get my tires balanced and my tires still weren’t balanced after they were done. Then took it back in to get the balanced yet again, said they had an open bay, 4 hours later we called and they didn’t even look at my car.I also had my oil changed here and they said it would take 45 minutes to an hour and it ended up taking them almost 3 hours. Wouldn’t recommend!!
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August 2022 by Jennifer L.
Can't say enough about this company. We ran into car trouble in the middle of our 7 hour drive back home. The battery in our Jeep decided to die after getting gas. They literally went above and beyond. We're not from the area but will always remember their amazing help getting us back on the road. Thank you so much!!!!
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July 2022 by clay wallace
Had a tire going flat July 1st, stopped in at 8:15 and they took me right in, fixed fast and back on the road! Labor is very well priced!! Highly recommend them!
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June 2022 by Gennie Carlisle
They were great.Was there for an oil changeThey were fast and efficient
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February 2022 by Catherine Hernandez
Gave my personal information to someone without my consent...sad cuz I had been a customer for several years now with different vehicles...
