Chase Bank provides a range of services, including checking, savings, and mobile banking. Many customers appreciate the professionalism and customer service focus of the staff, highlighting individuals who are kind and patient in addressing questions. With over 22 years of banking experience, one customer notes that the service is consistently excellent, whether in person or online, with knowledgeable and polite employees. However, some customers have faced challenges, particularly with the closing of estate accounts, which can be complicated and lengthy due to staff turnover and multiple appointments. A recent management change has improved the situation, and specific staff members have been recognized for their efforts in resolving issues. Overall, Chase Bank is committed to helping customers with their banking needs while continuously working to enhance the customer experience.
Great people, bad ATMMost of the time it’s out of service
July 2023
Very professional, customer service satisfaction focuse. Mr Terry and Miss Ashley are super kind and have lots of patience to hear your questions and help you on any matter.The option for your savings and business accounts.
July 2023
I've been banking with Chase for the past 22 years, I'm now a private client. The service is on point in person or on-line. Their employees are knowledgeable and polite. Great customer service and product.*****
