-
October 2023 by Cody Purdom
I went after browsing the online site(which is awesome and easy to use) and finding a vehicle I was interested in. Upon arrival I was not approached immediately. So you don't have to worry about push salesmen. Once I spoke to the brothers who own it I was treated very well. The car I wanted had some issues and they were very open about it, they even tried to convince me to get something else because of it. I found this to be very admirable. The buying process was so quick, I mean I felt like I was getting it for free. They have great prices and a small warranty on most vehicles. Highly recommend them!
-
October 2023 by burton nims
Went not really sure on buying a vehicle but left feeling great about the purchase. The staff was outstanding and very professional even with other unusual things happening. Really would recommend anyone to give them a shot.
-
October 2023 by Mina A
LOVE THEIR CUSTOMER SERVICE, Second time buying from them I always feel included. Jose Tapia was amazing to work with and a great help to me, felt like talking to a friend and not just someone trying to cash grab. Love this place if I could give more than 5 stars I would.
-
October 2023 by Selena Collier
Went in not thinking I would be able to get a vehicle to meet my family's needs but they were so kind and caring I'm forever grateful that they are willinging to help me out with vehicle and building my credit score. It's a nice environment felt comfortable in the store and I gotta say Thanks and I would recommend stoping in to anyone !!
-
October 2023 by Joyce
My family and I went to this dealership the service feels like your part of there family they make you feel important and they didn't rush me to buy a vehicle they were very nice Roman was good to work with fast and responsive service .. would recommend anyone to purchase a vehicle from them fast and friendly service
-
September 2023 by Rose M
Best dealer in town I did my research on prices based on the car I was looking into buying I purchased a 2017 Ford Fusion that was below the retail price no mark ups Roman made my buying process quick and easy he has great credit unions to finance under I like that his team didn't make me feel like I was pressured to purchase a car they were very considerate about my time and each vehicle I would look at before I made a purchase enough to suggest what's best for me and my kids in terms of safety thank you Roman.
-
September 2023 by Adan Baeza
I purchased my 1st vehicle from them a 2011 Jeep Grand Cherokee Overland its been nothing but a great SUV for my family I just went back and purchased my 2nd vehicle 2015 Cadillac escalade premium also has been a great vehicle for my family we need more auto dealerships like this Roman is a very upfront and honest person there is no back n fourth 'Let me talk to my manager' you deal directly with the owner as soon as you walk in the team he has is also easy and great to work with we look forward to buying our 3rd car from them!
-
September 2023 by Vanessa Lindsey,Leon
Best customer service I’ve had dealing with dealerships customer service is great everyone is welcoming they let you test drive the car before you buy it. The buying process was also fast. I would suggest this dealership to my friends and for anyone looking for a good dealership to buy a car from.
-
September 2023 by blessedwithsurvival21
I got my rav4 there they really help me out best place to get a car or truck come check them out
-
September 2023 by Jay VIP
Horrible customer service and terrible owner. Disrespectful and I've bought a vehicle from him and he told me since there was no warranty that the issues it had leaving the lot that I found when I brought it to have brakes done were not his problem.
-
September 2023 by Toa Savv
Still haven't gotten help with an airbag issue that was an issue since I bought my car here. Mechanic other than their own said that it should not have been sold with faulty airbags
-
September 2023 by Ellita Jones
Purchased a mercedes-benz from these guys a few weeks back, two small issues that I didn't check when I test drove vehicle came up (ac and turn signals) however they took care of both issues promptly and professionally. Also the purchasing process was quick and easy took like 30-40 mins.
-
September 2023 by Jesse E.
By far the worst company, Roman is a complete scumbag,liar ,thief , they will lie straight to your face about it to get you in a car , he screwed so many people over in Moses lake I don't know how he's not in jail,
-
July 2023 by Robert Ryder
BUYER BEWARE! Take your time and go over the vehicle tooth and nail! I would recommend bringing an Ohm meter and checking the charging system, multiple vehicles in the lot need jump started even tho they have brand new batteries ?,If you had any luck like me multiple parts will be bad and he will ghost you and lie to your face after telling you he had no problem paying for the bad parts and I was even willing to do the labor will not compensation for what should've been a running driving vehicle. Roman Robbles, you definitely don't deserve to have a car lot and ripping off so many people!
-
June 2023 by Shadowhawk Zero
Absolute awesome family owned auto dealership! I drove up from Kennewick and it was defiantly worth it. I can honestly say this was my best car buying experience I've ever had. The process was very easy and fast. The whole process took a matter of a half hour or so including the test drive. They were totally willing to work with me in every way and accommodating. All the dealers were very helpful and not pushy like most dealerships can be. They left you to peruse the lot and let you look around until you showed interest in a vehicle. Then they would help you out and answer any questions you had with no pressure to purchase. Very up front and honest about vehicle history as well. Roman is an awesome stand up guy and probably the best used auto dealer I've ever worked with and I've bought a LOT of used cars. Needless to say this is where I will buy all my used cars from now on and I will be sending anybody I know that wants a used car his way.
