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June 2024 by Manpreet Jammu
I ended up making an appointment at this location. I waited two weeks for the appointment, drove 40 minutes one way from home on time to the appointment (after taking time off from work) and was told by the staff that both the parents need to be present for a reissue of the child passport. Nowhere in the passport application, it says that both parents needs to be present. What a waste of time. Pick a different location until they clarify instructions and educate staff.
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May 2024 by K Dicken
Walked in to get 2 kids passports. The lady’s up front were so nice and helpful! The lady helping us, Jong Jin, I think was her name, was so quick and super nice! She deserves 6 stars for her outstanding customer service! Thank you!! ❤️
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March 2024 by Fatma Korkmaz Acar
We went for the passport application 2 times. The lady was not kind, not helpful and rude. She tried not to help us. She doesn’t know that she is living in US. She cannot behave any person like that. She didn’t answer any questions and she refused all legal papers.
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January 2024 by Alexis Villarreal
Horrible service and the associates behind the counter were incredibly rude. Don’t waste your time.
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December 2023 by Itzia Guzman
My mail keeps getting delivered to the wrong address frequently, it always says its been delivered in "my mailbox" but is never there.
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December 2023 by Madeline Kovarik
Every time I go here I am greeted with friendly and helpful staff! I have mailed packages and received passport services and it's always a quick and easy trip! :)
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October 2023 by Brenton Nikolaus
They keep stealing my packages or giving them to the wrong address and then tell me that I am lying about not receiving my packages. Criminal organization. This location needs to be investigated. USPS is a joke.
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October 2023 by Tyler Smith
For the postman is for my area frequently jams oversized packages into the slot of a locking mailbox, leaving the package half out in the pouring rain to be ruined. Pure laziness.I wish I could attach pictures to this review because this happens all too frequently.
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October 2023 by Nathan Patterson
Julie let me tell you about her. She was very rude to me asked me “can you read.” I walked out and left WORST CUSTOMER SERVICE. I would give a zero star if I could don’t go here if you need a passport done or anything from her in general.
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September 2023 by M H
I am only giving this review for the gentlemen who assisted me on the phone.
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September 2023 by Douglas Lake
Got what I wanted
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September 2023 by Nithin Das
Staff was friendly and took care of my request in few minutes
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September 2023 by Viviana Mendoza
This information needs to be updated they are open on Saturdays until 12
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September 2023 by Tug Speedman
Monroe post office is horrible. Because they are too lazy to get out of their truck to deliver a package they make up excuses not to deliver them.
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September 2023 by Ksusha Malysheva
Friendly, professional, and quick service! I love their old fashioned post boxes ☺️
