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February 2023 by Chris E.
Staff here are very rude. They call people who are in wheelchairs fat. Also, they charged us a $75.00 re-stocking fee, but nowhere on their website or in store is there anything about a fee. The staff then told us that there is a sign but you just can't see it. What is the point of having a sign if this sign even exists. This place should refund the fee since it wasn't advertised anywhere except on a small, hidden sign. Overall, the staff here are rude and if you have a problem with them, they do not care. Sue, who is one of the owners I guess, is also the one who is rude and calls people in wheelchairs fat. Avoid this place.
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March 2022 by Dusty P.
I have generally had great service at this Pharm-a-Sav in Monroe. Throughout Covid 19, they were our go-to stop to get vaccines as everything was generally pretty painless and the pharmacists that actually administered the shots were very very good with children. Much better than other locations in town, for sure. Unfortunately, I had a pretty rude experience recently and I feel its worth mentioning as I now agree with the review below that mentioned "It depends on who you talk to". I didn't get the name, but she sounded like an older lady and she was simply unnecessarily rude when I inquired about getting a Covid 19 test. At this point in time, I do realize that Covid 19 tests are de-prioritized quite a bit. If you wanna be vaxxed, you are vaxxed, the mandates are lifted, cases are down, etc. But just the same, my son has symptoms and a fever and so I called around to figure out where to get a test. Naturally, I called my "go-to" place to do this and was first told to go to the website to schedule the appointment. Okay, no problem! So I do that, and there was no options to do so. I clicked on "today" and it said there was no available appointments. So I then clicked on future days and it wouldnt even let me click on them. So I called back and asked what I am doing wrong, because while I understand appointments may be filled up for a couple of days, the inability to make ANY appointment for ANY point in time for the entire month was confusing. I was told, shortly, that "We do not do tests on weekends", and I responded with, "Yes, I understand that, but..." and was interrupted for the woman to say "I WILL JUST LOOK AT THE SITE" in a huff. So I tried to continue with what I was saying, "Yes, I understand you don't make appointments on weekends, but I can't click anything for the entire month of April..." and she snaps back at me with a "LOOK, I CAN'T ANSWER ANYTHING UNTIL I LOOK AT THE WEBSITE MYSELF". Lady? Are you having a bad day? Because literally all I am trying to do is take care of my kid and get him a test. I don't need your rudeness and I don't need to be snapped at for asking basic questions. 3 months ago there was all the resources we needed in order to get a test and now they are all gone because apparently everyone has put Covid 19 in their rear view. Try to be more patient with people who just have simple questions to ask. And if you cant handle it, let someone else answer the phone. "Alex", who I spoke to first, was significantly nicer than you. I hung up on you because I do not have time to be spoken to like that. Happily, I was able to find a test site. If anyone else is curious and finding nothing but dead ends, simply go to Providence Monroe. They will get you in for a test with no BS, no website seemingly created in 1996, and no appointments. Just walk in. I will think twice before coming back to Pharm-a-Sav.
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September 2021 by Austin M.
I love this Pharm A Save Know the owner very well 1. Staff is always fast and reliable 2. They do covid tests here 3. Pharmacy staff is always sweet also 4. It's clean inside 5. And the list goes on
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February 2021 by Marie C.
Awesome resource for mobility equipment! Great supplies ready for pickup. Highly recommend!
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November 2019 by Harriet O.
The answer you receive varies by the person you talk to. I called three times for a prescription to be transferred from Fred Meyer. It was completed only after a second call and when I needed the scrip, I was told it was not available there and I would have to mail order. There seems to be poor quality service and poor training and this cost me an additional $55 since I had to pay out of pocket for a replacement prescription.
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October 2019 by Renee D.
I had requested my prescriptions be mailed and for the second time they missed that note. Not only did they own up to their mistake, they immediately delivered them to me when they realized the error, they waved my copay, and also brought me this adorable heating "pad" stuffed animal! Mistakes happen, thank you for fixing it quickly and going above and beyond!
