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June 2024 by Vicky W
I understand criminals exist and probably sometimes come to this store, I would assume so but I sure don't appreciate being treated like one. I am a very intelligent person and I remember from my experiences in another state with racist people who like to profile others and make assumptions about them so I recognized how every time I went into this store two of the women would watch me so carefully and I'm thinking...I can SEE you watching me. They are so suspicious of me when I come in there. These two women and recently another guy who walked to the window just to look into my car as I sat in there after making a purchase and I see him with the phone in his hand dialing a number and then 4 mins later a sheriff appears and disappears in the back and doesn't come back out. I return the following morning for coffee and the same guy from the night before apparently came out when I got there just to stand behind the counter next to the cashier, all nervous staring me down and later on one of the women who always watches me, who seems to be a manager comes out for no reason as I'm cashing out just to watch me. Absolutely disgusting and shameful for them to act like that. It's one thing to be suspicious of someone but I have done nothing than any ordinary person would do. There is no reason for them to be suspicious except...I'm Black and sometimes sit in my car for a few minutes on my phone before I drive off and sometimes come late at night for a fountain drink. I most certainly don't appreciate being treated like a criminal and I am tired of stupid people who clearly make assumptions based on appearance. It's normal to be suspicious, I get it tons of criminals around but first of all try to be discreet and don't treat people like criminals by making your actions obvious that your watching them. Also being suspicious of someone who hasn't done anything like steal or show aggression is just plain prejudice and stupidity.
I mean do they think a small black female is gonna rob their store?! What about the drug buy I saw in that same parking lot or the suspicious people that were parked next to me....they didn't treat them like that. Makes no sense at all. I am not returning to this store because I am tired of people in this country who think profiling someone based on their appearance and then treating them with suspicion is ok. I will not allow people like that to disrespect me. It's one thing if I actually committed a crime in that store or anywhere else before. They have no reason to be suspicious except my appearance probably because I have never seen any other person my race in this neighborhood. People need to stop doing that foolishness. This is 2024 how can people still be so silly. I saw someone using drugs in a car at that store and asked the clerk inside if he knows what the people in the car outside are doing and instead of checking that out they treat me with suspicion even though all I do is come in, make my selection, leave, sit in my car on my phone a few minutes and drive off..but IM THE ONE they watch. I guess people like that will always exist but there are other places to get coffee... ridiculous.
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February 2024 by Brandon C
Friendly staff, clean store,no smell in the bathrooms. Parking lot and trash seems to be pick up and change out.will keep coming back
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December 2023 by Lawrence Fosnick Davis
Good prices!
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September 2023 by Tim Streitler
Friendly staff always smiling and kind. Coffee is always hot and fresh with plenty of creamers
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July 2023 by Sharon M.
After running my car through the $10.00 car wash, I saw a piece of trim hanging on the passenger side. Being unable to reinsert the metal strip, I went into the store. The attendants were most accommodating - taking a picture, gathering my info., and promising to turn it into "Corporate." I did not receive a callback, so I wrote a document and delivered it to the store. I was promised that they would email it to Corporate. Much to my chagrin, nothing has happened, so I'll have to "eat" the expense to maintain my well-kept car. This is not good business!
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November 2021 by Tom Nolan
I have emailed this company twice about the car wash. The first time the area manager called me and I was explained that the car was was not doing a rinse and my car still had soap on it. I went inside to tell the young lady the issue and she told me she couldn’t fix it but to have a nice day.Sent s cobs email and got no response.Used the car wash again and same issue with the rinse.Car wash is great if they would fix it. Best to go find a Brown Bear Car Wash.staff and area manager….. I’m sure they are the best that this company can find…..Update….Shell leaves a message for contact but the address they show is no good….apparently the problem is just not local!
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November 2021 by Judi
I went to this station and first the gas nozzle wouldn’t turn on and I went in to the Jackson am/pm and let the employees know. A girl came out and told me it was a problem with a couple cars. Mine being one of them. The next problem was that it didn’t shut off like they are suppose to and was pouring out of my tank. I got out of the car and it took several tries to shut it off! A huge safety issue! I told them inside and they’re disinterested attitude was that it was my responsibility to shut it off and not to worry about the gas spilled on the ground, they had something they could throw on it. I also tried the free vacuume which had no tip on the hose and not enough suction to do anything, and was told that the car wash wasn’t working.
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July 2021 by Jeff A.
It may seem weird to rate a gas station, but compared to other gas stations in the area, this one is pretty awesome. Their pumps and credit card readers are always in good working order. The inside is pretty clean and big - full of normal gas stations stuff - beer, energy drinks, coffee drinks, soda, and gatorade.
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April 2021 by Holly Regan
Good customer service and convenient
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March 2021 by Sam DeLaughter
Never been to a slower car wash in my life. Complete waste of time.Edit: and it's a terrible car wash to boot. Skip this place at all costs.
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March 2021 by Yo Me Llamo
I just had a very bad experience at this station they car wash stopped working in the middle of a wash.
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August 2020 by Jarrod Fenner
My favorite gas station. It's clean, the staff always says hello or good morning, the condiments are always well stocked and I love their fresh hot Tornados.
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August 2020 by Shawn R
This place is NEVER stocked!! Worst experience ever!! Short staffed? Not sure but you have seriously got to figure out the stocking!!
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October 2019 by Cori T.
Don't waste your money! Car looks like it never went through a car wash. Won't give you your money back or give you another wash either. Not good business.
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September 2019 by Osvaldo Rodriguez
very bad experience a racist service wanted to buy beer present an identification from another state and they made it valid clearly says the regulation that sale for adults
