February 2025
This company uses a Virtual Assistant as a dispatcher to help with the calls, from the Philippines. Hard language barrier.
January 2025
Horrible service! Called in and was told that someone would be there in a half hour to an hour. 2 hours later and called back in and there was no record of the previous call. Then they wanted us to prepay in order to dispatch a truck. We decided to go with another business as this one proved them to be untrustworthy.
November 2024
Monchis was very professional. I was pretty upset about my situation, the driver took time to explain what he would do and made sure I was comfortable with the process. He checked in with me once my car was mobile again, to be sure i was okay. Extremely considerate. They made a stressful situation easier to handle.
