“This Lowes honestly rarely fails me. Whenever I need something, I can usually find it on their website, and check if it's available. That's key. Setting expectations and meeting the expectations. I usually either order it online for pick up in a little bit (usually takes less than an hour)... or write down the specific aisle where the item is and run in and grab it without having to traverse the labyrinth of aisles and distractions. The only thing that annoys me is when something is in a special aisle (like "BACK WALL 002") -- can be somewhat vague and you might go all around the whole store trying to find which part of the back wall that is. They should really have a map, but if you're less people-averse than me, they tend to have plenty of staff around who can answer your question of where that is -- and people have always been super nice. I have had a situation a couple times where the available stock is up above the normal aisles. Finding someone to help me was kind of a pain in one case (plumbing area -- which is in the far back corner without many people around)... but I did find someone and they were able to grab the item. Another time, I was able to find someone super quick and they grabbed the thing... so, just a mixed bag there.”
“Thank you, Gino! I came in to talk about quotes for replacing our decking. Gino was so nice and welcoming, and he asked all the right questions between the information I had wrote down that I thought was enough and providing pictures. He was able to provide me with a quote for materials and help me get everything I needed ordered Within about 30 minutes. I’m so happy that I was able to work with him and the next time I have a project I will be sure to come to this location in search of Gino to help assist me!”
“I had the best experience! The staff is so friendly and helpful. There are so many options for appliances here and is easy to find what you are looking for within your budget. Plus there is free appliance recycling for old items. I highly recommend!”
“This store is by far my favorite Home Depot location. The people are always helpful and knowledgeable in finding the correct items for my many projects. This past weekend was no exception. As I wondered starring eyed in to the lumber department (this department is definitely not my area of expertise) I was greeted by an employee that not only helped me pick out the correct pieces of wood, he also used their giant saw to cut them to measurements I needed.Thank you for the great service!”
6AM - 8PM
2601 Bickford Ave, Snohomish“I cannot say enough good things about my multiple uses of the rental department. Mike was the one who originally helped me as I popped in recently to rent a truck. I was having difficulty with the website so i figured id gamble and see if i could rent same day. Mike had me set in less than 10 minutes and it was seamless. I used the truck and brought it back which again was quick and painless. Unfortunately, when I got out to my car I realized my battery died from leaving the lights on. Jose and Noah both took the time to help Jumpstart my car so I could continue my project. I will forever use this rental department and am just so appreciative of their work ethic.”
“No expressly negative experiences. Staff is very helpful when you can find them. Like most establishments lately they seem to be understaffed which is difficult for a non-fix-it person like me who doesn't know where to find anything. The app has been the most helpful for finding items. They did cut a dowel for me and I greatly appreciated the extra effort.”