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November 2024 by Jonathan Pedro
I like that. There are day lockers right by the front desk. The facility is very spacious. Needs to replace some of their physioball.
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November 2024 by LaKeisha
It’s never overcrowded and the staff are always friendly.
Charles is the trainer at the Milton location and is amazing to work with! He is knowledgeable and encouraging, he makes it easy! I highly recommend.
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November 2024 by Chris Acheson
Unfortunately I have to change my review of this Planet Fitness. Almost every one of the hand sanitizer stations were empty today! I informed the staff and they let me know the manager is expecting to remove the hand sanitizers. I completely understand cutting the cost of supplies to keep your profit margin higher. But, I have been in the Physical Therapy field for over 25 years and have treated people who have had bacterial infections and MRSA from gym equipment. Yes you can wet a towel to lightly clean the machine with the spray they provide when you’re are done using the equipment, but trust me on this the handles are not as clean as you might suspect. I’m versed in Universal Precautions from working in hospitals. To effectively clean a machine to remove bacteria you need to spray the whole machine down. This then causes the gym to go through more disinfectant spray than the hand sanitizer cost. I’ll post a picture as to how to properly clean gym equipment to prevent spread of virus or bacterial pathogens. I’m not sure if this is the same owner as the Planet Fitness in Federal Way, but I stopped going to that location because it is frequently out of paper towels and cleaning products. Every staff member I have talked to state they are just as frustrated as I am on how the management cuts corners in terms of keeping a sanitary environment. I’ll be looking at other gyms by the 1st of the year if this is not corrected.
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November 2024 by Darlene Sowers
GREAT!!
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October 2024 by Joseph Gonzales
Charles, the personal trainer is legit. Would definitely recommend.
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October 2024 by Amanda Heinzle
The staff was friendly and helpful, the equipment was clean and the locker rooms.
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October 2024 by Kong Kong
Please refill hand sanitizer
been out for months
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October 2024 by Dmytro I
Showers not a hot water many times. Usually I take a shower before work out and after. Today no hot water again, I left gym even didn’t workout. I waste my time. And I don’t have to reach out your club’s management team to fix showers because that’s what you suppose to do. You are guys lazy and not responsible??♂️don’t put your responsibility to others. All what I have to do it’s pay and enjoy my workout.
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October 2024 by Hazel Blancaflor
It’s very clean and not crowded. I like that!
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October 2024 by JAMES ROBINSON
If I good give this review a negative zero I would. The up keep is "VERY VERY POOR". What I mean by that is because I noticed that they have very few hand wipe stations as well as garbages around for such a very big gym. I even mentioned this to their manager and they told me the owner was cutting back because that's what the owner wanted to save money. I told her "it was beginning to become fall (flu & covid season) and they need to have more hand wipe stations because majority of the clients is not going to walk all the way over to the hand wipe stations to grab paper towels & spray to wipe the machine down then turn around and walk it back. That's not to include those clients that can't find the stations because they aren't visible to see". The manager mentioned that they were going to put out more wipe stations but it never happened. Now to make things worst I went into the gym today and got ready to use the hand sanitizer pumps hanging on the wall and it was empty. One of the employees seen I was attempting to use it and he told me: "SORRY IT'S EMPTY". I responded back and said: "WELL CAN YOU REFILL IT". He responded back by saying: "THE OWNER SAID HE'S NOT GOING TO REPLACE THEM". I then went to the front counter and asked one of the employees for some hand sanitizer and he told me: "THERE WAS NO MORE & THE OWNER WASN'T GOING TO REPLACE THEM". All I've been hearing lately about this owner is he's cutting back on all supplies and the employees hours etc. which is totally fine but to cut back on supplies that's going to keep their clients safe, clean & more importantly healthy is just "TOTALLY SELFISH & INSANE". He raised the membership fees but cut back on supplies. If you want to stay healthy and not possibly get sick (FLU, COVID ETC) being it's fall season I would not go to Planet Fitness if your health & safety is very important to you. Who wants to patronize a business that doesn't care about no one but their own pockets and totally disregards their clients health & safety. He is totally selfish, uncaring & worthless in my opinion. It
just says a lot about his character. By the way these poor & unhealthy practices aren't just happening at this location. It's happening at all the locations in the King & Pierce County locations that this owner owns. I know all of this info because I've visited almost all of them and more importantly one of his own employees gave me the
inside scoop about how cheap he is and how he's changing everything for the worst by cutting back every way he possibly can to save mpney. He gets a big fat negative zero in my opinion.
I just read my review and it shows his automated response was thanking me for my five star reviews. He clearly didn't or haven't read the review. His response popped up right after I posted my review. Stop with all the automated reviews and start actually reading all the reviews and maybe you would have a different business mindset set instead of being so cheap & heartless to your employees & more importantly your valuable clients. Don't you realize if it wasn't for your valuable clients you wouldn't be in business? Think about that mr. owner
UPDATE: I just went to the Federal Way location earlier today and just to confirm what I'm saying in previous message I worked out on the thread mill and after using it I went to one of there paper towel stations and it was out of spray to wipe down the equipment. Again, I went to the front desk and advised one of there employees that the paper towels station did not have a spray bottle for me to use to wipe down the machine and his response was: "THERE ARE SOME SPRAY BOTTLES WAY OVER THERE" and my response was: " NO BODY SHOULD NOT HAVE TO LOOK FOR CLEANING SUPPLIES AFTER WORKING OUT ON THE MACHINES. IT'S FLU & COVID SEASON
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October 2024 by Phillip Johnson
This one has pretty good equipment
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September 2024 by Kerissa Savea
The hours, the floor plan and equipment available, the personable and knowledgeable front desk ladies, the shower configuration (with the bench and room to put my stuff down), and the black card spa area. So far, it's my favorite PF location :) I just wish it was 24 hours!
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September 2024 by Nancy Cervantes
No complaints here! Gym is clean, staff is friendly, all that I need to workout is available.
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September 2024 by Matthew Carmack
Awesome gym if you're a sensitive snowflake. Nit so much if you're just trying to lift.
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September 2024 by Jessica Hontz
I used to go to 320th facility and now I’ve switched to Milton. I’m glad I made the switch. This location is the best one I’ve been to! It’s very clean, not super busy whenever I go and the employees are very friendly and helpful. Def recommend everyone to come to this location!
