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December 2023 by rishi Thakur
I had a great experience at Safeway with the ladies who helped me cash out my Western Union transfer. They were helpful, efficient, and made the process easy. Highly recommended.
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September 2022 by Nadia K.
I walked in to get photo taken. There were only 1 customer waiting in line with 1 cashier helping her. I went straight to photo center to wait for her. But customers came in the line. However she did not say or do anything to me like nothing at all. Another worker came to help her. As she go next to me, she did ask what i need and told me that there is no one can take photo.
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June 2022 by Katy S.
I went to the pharmacy drive through to get my scheduled Covid test. Understandably I had to wait for the cars ahead of me to be taken care of. I had no problem with that whatsoever. When I got to the window I was handed off to a pharmacist that took a while and then was handed the test. He told me to drive in to the parking lot and complete the test and then drop it back off. That is ridiculous because my test was scheduled and according to the directions they had posted you are supposed to swab each nostril for 15 seconds. So basically they couldn't be bothered to wait the 30 or so seconds for me to complete it. After I was done I got back in line and noticed the second lane was empty and for drop-offs only. I placed my sample in the container and sent it to the counter via the vacuum tube. When the Rite Aid rep received it she roller her eyes, gave a huge sigh, and turned to her coworkers with a look of exasperation. Then she turned back to me and said I was supposed to go back in the first line to drop it off. I explained to her I wasn't told which line I was supposed to drop it off at and the 2nd lane said "drop-offs" only. She gave me another exasperated look and sent my test back to me. I then had to wait again for several cars to complete their transactions only to have the pharmacist come back to the window and tell me to place the test in the tray. That was it. You'd think it would make sense for them to take it in their vacuum tube since it said for "drop-offs" only and the pharmacist only needed to ask me to place it in the tray. What was supposed to take 5 minutes turned in to an hour long process. Horrible customer service and extremely disrespectful. I usually don't take time to write reviews like this but this was the worst experience I have had in quite some time. I won't describe or name the Rite Aid rep for privacy but my visit was on 6/14/22 at 2:15 pm. Hopefully that narrows it down for Rite Aid to address this with their unprofessional employee. P.S. I wrote this while I was waiting in line the second time to drop off my test. Super awesome use of my time. I'm sure I'll get my test results next year with the way they handle business.
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September 2021 by Kirk C.
Who says "you can find good help" at store any more? Laura at this Mill Creek Rite Aid was SUPER helpful. She was not available to help locating merchandise but also very knowledge in product history. Laura has given hope to the today's brick-n-mortar retail. Keep it up
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May 2021 by Don W.
I wanted to get my prescriptions here because they are a bit closer but each experience here has been extremely disappointing. Their customer service is the slowest and most unprofessional I have experienced. The staff were extremely aggressive and downright rude.
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December 2020 by Sheri C.
Clean and organized store but low on products with high prices. Stopped in here to grab a supplement vs. having to go out of my way. They didn't have the mg I use, so I got the smaller version, which was a third more expensive than at Target where I usually get it. Hard to find as well. Even the pharmacy tech I asked to help me find it couldn't locate it, nor the staff member he asked to help us out. I finally found it later. Their shelves were almost bare for paper products but so is pretty much everyone at this point. The self check-out was my only option as there wasn't a cashier. I was there during the daytime. Another customer was pacing around, waiting for one.
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June 2020 by Jeremy T.
I love shopping here for nail care. I usually buy emergency gloves for art work and masks. I buy all my eye drops and my alka-seltzer here. I love the customer service and the friendly check out ladies. I love this place. Thank you so much for all your help and great products.
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October 2019 by Andrea M.
This store is always quiet and clean as well as fully stocked. Ceaser in the pharmacy has always been so helpful and fast and runs a tight ship. Thank you for being amazing
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February 2019 by Erika A.
It's a shame I'm not allowed to separate the actual store from the pharmacy. Unfortunate for the actual store... I'm not one to normally waste my team leaving reviews, however I had my last straw today!! The women (not pharmacists, just pharmacy counter and or drive thru) are so incredibly rude. They feel as if they're do YOU a favor. So disrespectful and show no emotion. Blank, angry faces every, single time! Today, the woman with grey hair, raspy voice and glasses actually argued with me over a prescription not being filled, which was HER fault! I've been using this pharmacy for 3 years now. Haven't had the option to change due to convenience and time! If you are thinking of changing to this pharmacy, don't!
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November 2018 by Em L.
I am so done with this pharmacy. I used to have no problems here. Now they never have my medication ready. When I call my doctors office to find out why they haven't renewed my prescription, they say the pharmacy never contacted them. I'm sick of being out of my meds because this pharmacy can't get their s*** together. Also, I called today to get the status of my meds and the woman on the phone was incredibly rude until I was rude back to her and she snapped right out of it. What the hell is your problem? This is your job. Also, they hired the stupidest, slowest East Indian woman who is ALWAYS working and if I never see her again, it will be too soon. She should NOT be working with customers and medications. Get out of here. Transferring pharmacies ASAP.
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June 2018 by Mary V.
I bought a six piece patio set today from the Bothell Rite Aid Store #05180 on Bothell Way N. I have a Mini Cooper coupe and the box containing the patio set would not fit into the car! However, Mike patiently measured the box and tried several ways to get the box into my car but to no avail! However, he was willing to take my suggestion to open the box and load the patio set separately into the car and it worked! I was so grateful for Mike's patience and willingness to try "thinking outside the box"! He should be rewarded by the company for excellent customer service!
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May 2017 by rami bahouth
Poor telephone based system and operator got the recipient name wrong
