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July 2024 by Sienna Brane
Jonathan was amazing! Best customer service we’ve received at any location and at any visit.
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July 2024 by Eddie Miller
Spencer was the most competent, real, and kindest representative we have EVER dealt with at a Verizon store, and we've unfortunately dealt with quite a few. Spencer rocks!
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June 2024 by Tammi Hornshaw
Worst customer service I have ever had.
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June 2024 by Katy K
We came in to move our service *back* to Verizon after 6 weeks with a cheaper carrier.
Randy was the hero who helped us.
In changing back, we ran into a few problematic issues, but Randy came to the rescue. Getting everything sorted out took at least an hour, but Randy patiently persevered and worked to address each issue until we were fully satisfied.
Randy is BEYOND FABULOUS.
THANK YOU Randy ? ❤️❤️❤️
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June 2024 by Nicole Nicholas
I have been a Verizon customer forever, and by far my best experiences with Verizon have been with Jermani at the Mill Creek store. Jermani is fantastic! Last fall he helped me get my new phone set up and working and today he helped me with a fraud issue in real time. Both times Jermani has been friendly and professional and he worked through both issues with patience and skill. Let’s face it, dealing with phone issues can be painful, but thanks to Jermani I am a very happy customer.
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May 2024 by Sanjeev Kumar
They are scammers and fraud, even whenever tried to call the customer service they don’t care about the customers problem moreover the supervisor above them misleading, scammers and ripping off people.
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May 2024 by morte deamor
Yosef at Verizon exemplifies unparalleled dedication to customer service. Despite the store's closing time nearing, he graciously stayed an extra hour to ensure my phone dilemma was resolved. His technical expertise, patience, and commitment to satisfaction were evident throughout the process. Yosef's selfless dedication left a lasting impression, making him a true asset to the Verizon team. If you seek exceptional service, Yosef is the go-to person at Verizon.
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April 2024 by Judy B.
We left Verizon cause of service outages, rising costs and all the things. We paid a questionable bill we got from Verizon just to be done with them. Months later they issued us a credit but with the only choice being a pre-paid debit card. After months go by we finally get the card but was expired. If Verizon is reading this, know that we are NEVER coming back! Enjoy your free 77 dollars from people who worked hard for it. 1000 BOOOOO's!!!!!
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April 2024 by Gustavo Soriano
Watch this store is not Verizon is a side no-Verizon store if you have any problem you not gonna fixed by phone or email. Btw the phone promotion was Scamm .
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April 2024 by Barefoot Photographer
Friendly & helpful representatives. No wait time or appointment needed. Issue was resolved the same day.
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April 2024 by Steve Hawley
Prompt and Professional
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April 2024 by kit rodiek
Jermani is a God send! He made my visit and purchase stress free!!! So very helpful and patient.
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April 2024 by Larry Rosemeyer
The people, Jocelyn and Jermini, were very pleasant and helpful to me.
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February 2024 by Teri Mclean
Jermani at my local Verizon Mill Creek store was amazing. He was professional and thorough in overcoming issues with my phone. Never met anyone so patient. Admirable! Thank you!
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February 2024 by Geno Cuevas
Clerk was rude not a great customer service
