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May 2024 by Sonia Gabriela Barrios
Nice pet store! I love all the items they sell!!
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May 2024 by Phillip Joost
Very nice people like this store
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May 2024 by blondie szilagy
What a great experience, I called them about some over the counter medicine for my cat mahogany for constipation. The person on the phone recommended some herbal remedies they sell there as they don't carry any medicine for that..When I got there it was easy to find as their merchandising is well thought out for customers to shop. As they had booth a powder and an oil version, the person at the counter told me that the dropper with the oil works the best as they used it on their kitty. (They said they were also very concerned about their kitty as it was also very scarry for them when their cat was experiencing tummy issues). It was reassuring that it was safe and easy to use, but they also reminded me that if my kitty rejects it, I can bring it back as Mud Bay has an awesome return policy. I'm very sorry I don't remember either petsons name, but obviously it's under awesome management. Thank you, booth! ?
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May 2024 by Catherine Rose
I'm so grateful for this staff! Every Mud Bay has been incredible service, but this location even exceeds this. My dog has had stomach issues in the past and their product quality is excellent.
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May 2024 by dzzl5 -
This store is a pleasure to shop in! Nice variety. The staff is super friendly and helpful. The only negative is the prices are way too high.
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April 2024 by Susan Lee
Friendly and great service and love the treats
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April 2024 by Madelin Huerta
Literally some of the worst customer service I’ve ever had. Male employee with long hair had the worst attitude the entire time I was checking out, and was rude when I asked where the nearest garbage for some puppy trash I had. Will not be returning because this is not the first time this has happened.
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April 2024 by Monica Bebawi
Everyone in the store is incredibly helpful, informative, and kind. Couldn’t say more good things about this store. From first taking home my doodle puppy to supporting him through his digestive issues, MudBay has been there to help me understand what I need to support my dog’s needs. Thanks Mud Bay for helping me support my dog!
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April 2024 by Alex Sargeant
The best pet supply store in downtown Mill Creek.
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April 2024 by A Leslie
They're so helpful and informative, I found out my last cat had allergies thanks to them. My current cat is super picky which makes it hard to find food she will eat so I love the free samples.?
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March 2024 by Sean C (Sean C)
I recently visited Mud Bay for the first time, and I was blown away by the exceptional service and selection they offer for pets and pet owners alike. As soon as I walked in, I was greeted by friendly and knowledgeable staff who were eager to assist me with any questions I had about their products. The store itself was clean, organized, and stocked with a wide variety of high-quality pet supplies, from food and treats to toys and grooming essentials.What sets Mud Bay apart is their commitment to providing natural, wholesome products for pets. I appreciated their extensive selection of natural and holistic pet foods, as well as their emphasis on transparency regarding ingredient sourcing and nutritional information. It's clear that they prioritize the health and well-being of pets, which is incredibly reassuring as a pet owner.Additionally, I was impressed by Mud Bay's dedication to sustainability and community involvement. They offer options for recycling pet food bags and participate in various charitable initiatives to support local animal shelters and rescue organizations.Overall, my experience at Mud Bay was nothing short of excellent. Whether you're shopping for premium pet supplies or seeking expert advice on pet care, Mud Bay is the place to go. I highly recommend this pet store to all pet owners looking for the best products and service for their furry friends.
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February 2024 by Jennifer B.
Our family loves this location for all of our dogs & cats needs. The staff are all very knowledgeable & have a passion for animals. We have been coming here since they opened many years ago!
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December 2023 by Michael Owsiak
Always helpful, always friendly! Glad I switched to buying from this place for all my dog’s things!
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December 2023 by Brooke Ann
Absolutely love this Mudbay and I wont shop anywhere else for my kittens. Every time I go in here I have an amazing experience. They have a massive selection of food and it is much better quality than typical pet food you can buy anywhere. It is also cost effective. Tonight I went in because I needed a different kind of food for my kittens as I bought the wrong kind on accident, and the gentleman who helped me was incredible. He exchanged all of the food for me. I also asked to make sure I was feeding my kittens properly and he re assured me that what I was doing was perfect. He also gave me a lot of really great recommendations and facts for my kitties. He was extremely knowledgable and helpful. I unfortunately didn’t catch his name but he made me feel so much better about food knowledge for my babies. Absolutely love this place and will exclusively shop here for my pet needs because it is genuinely worth it!
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December 2023 by Joe Varchetto
Great place for pet stuff. My visit this day was to take my 3 year old dog on her birthday for a treat and a new chewie . The staff was so awesome and they gave us a cup of dog ice cream for her birthday! Super grateful!
