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November 2023 by Aparna Seth
This salon is amazing for kids haircut. Our 15-month old son got his first haircut here. Erin was amazing and her gentle approach put my child at ease, resulting in a neat and adorable haircut. Highly recommend Erin for her skill and rapport with young children.Service: Kids' cuts
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October 2023 by Amy Kelley
We took our 19 month old twin boys for their first haircuts with Katy. We couldn't believe they didn't cry! Their haircuts turned out really cute. One of our boys sat in the fire engine chair and Katy did a great job cutting my other little guy's hair while I held him to keep him calm. Thank you for making our little guys' first haircut a positive experience!
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October 2023 by Gunter Herd
Just because they say they can do kids cuts online does not mean they’re in the mood for it, especially when the salon is completely empty first thing in the morning. The receptionist went back to the office to ask Alison and she couldn’t do a kids cut or didn’t feel like it. One extra star solely because the receptionist was nice enough to tell us and was sincerely apologetic about it, it’s not her fault if the hair stylist didn’t want to even bother telling us in person and couldn’t be bothered to look up from her phone.
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September 2023 by Candice DeLeon
My 4 year old daughter Lily had her first hair cut other then bangs. It was a great first experience for her. Stylist was great. I purchased a card for $5 that says First haircut at Frances grace and has a little bag with lock of her hair. Very nice staff and very clean and friendly place.
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August 2023 by Cheyenne Leaty
I’ve taken my toddler here a few times for haircuts and have had a great experience both times. Very kid friendly and kind staff.
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August 2023 by Ethan Albright
I take my son here to get his hair cut. I always have Kendall cut his hair. She's great and really connects with kids. The only drawback to coming here is that they're a little pricey and often it takes weeks to get an appointment with Kendall. I don't mind though because he only gets it cut about once a month and Kendall is always consistent.Service: Kids' cuts
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July 2023 by Bharath V
Awful and terrible experience. They did a haircut very fast not paying attention to details. Everything was rushed. I think I did a better haircut for my son during pandemic. They also didn’t even clean the hairs after haircut and when I explicitly mentioned they handed over a towel and said “i will let you clean that”. Bcz they had to rush to another appointment. I see many comments related to cleanliness, lack of communication. Not sure if this place started to discriminate people or they are really inefficient and ineffective in handling the demand. “Great clips” have a better customer obsession that “Frances Salon”.
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June 2023 by Namitha R
Today I took my 8 year daughter for her bangs trim and soft layers at the back. Stylist Serra did this and the service was bad. She didn’t even clean the hair on my kid face and even though I had taken an appointment she said she is busy and can’t do hair wash and forget about setting her hair. When I tried to speak to front desk person named Jordan, she was very rude. This is not at all the way they suppose to handle the customers. Very much disappointed with their service
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June 2023 by A. A.
Maryam is amazing! This 5 star review goes to her! She was amazing with my son's haircut! She did an incredible work, very nice haircut, she did fabulous detailed job. Additionally, she is very kind, patient and friendly. She has a very soft approach to children. I mentioned that my son has sensory processing issues, and she was so delicate with him, constantly talked to him and took his attention away from the haircut. Every few minutes she would blow away hair from his neck so he doesn't feel uncomfortable. Also she fixed every tiny blemish i mentioned and made it to my liking. I'm so satisfied with her service! I've been coming to this salon for many years, and took for Maryam to write a review. I got my next appointment scheduled, thank you Maryam!
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June 2023 by Megha Madan
Today I had my toddler haircut done at Frances Grace Salon.. The stylist was good, very nice with my toddler and made him comfortable by playing his favorite show.Rest all good but main thing is haircut for what I went for and paid for. The haircut was uneven... my son was not moving much so that can't be an excuse for it. They claim themselves to be experienced. Then should be good at what they do...and customer shouldn't have to tell them can you fix this and all. When I came home and my husband noticed and said haircut is uneven..Service: Haircut
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May 2023 by Christi Burroughs
Took our son for his first haircut with Allison and to say she was wonderful would've been an understatement. Allison was patient and gentle with our boy.....made the experience so sensitive and memorable. I cried (of course) to see my baby turn into a little boy.Thanks Allison!Services: Haircut
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May 2023 by Kristine Kofler
This is definitely my go-to place when it comes to getting my son's haircut. He's got issues with staying still and they are so patient and they listen to what you want and do a great job with haircuts. I highly recommend.
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April 2023 by Rod Prieto
Excellent place for a child's haircut (and I imagine the same for adults). The hair stylist was extremely friendly to both myself and my daughter. She kept her engaged and developed such a surprising rapport in the short time they had together. Would recommend to anyone that has kids and looking for a nice, clean place with excellent staff.
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March 2023 by Stephanie Covington
We went here with our 5 year old son who can be very rambunctious, has a hard time slowing down, being still, etc. Our stylist was Erin and she did an amazing job! She's great with kids especially ones who need the extra distractions! He was getting a slightly complicated style/cut that took a little time and she did great on not only the cut but with helping him be calm, distracted, still, etc. He had a fantastic experience here! We will definitely be going back for every cut for our kiddo in the future! ❤️Services: Hairstyling
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March 2023 by Joy Hickey
Our 4yo has autism and has been seeing Kendall every few months for almost a year now. Haircuts aren't his favorite thing; she's patient and understanding that some days are harder than others! She also keeps detailed notes of hair preferences for next time.
