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July 2024 by Melita Shpul
great customer service!
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May 2024 by Matiullah Azizi
Horrible people and horrible service. They are all fake and they awful and lair.
Never go with chase bank they are not honest with you.
They are just looking for your money and they never help you.
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April 2024 by sam morrison
Shout out to Beth Wiseman!
I was experience some troubles with the fraud detection customer service line. No matter what I tried I seemed to be at a dead end with getting my online banking restored. Beth Wiseman called a customer service line and sorted out my verification and transaction history with me over the phone. She spent a good 35 minutes helping me get my issues resolved. She was calm, compassionate, and thorough with helping me.
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February 2024 by Uber cibbis
I recently had a positive experience at Chase Bank. The employees are always friendly and helpful, providing excellent customer service. The drive-up service was convenient, saving me time during my visit. Overall, it is a reliable banking option with great staff and efficient drive-up facilities.
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January 2024 by VEKA CONSULTING
terribly Managment and bad services. Special the bankers and second level Managment
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December 2023 by Sam
The staff of this bank have a very bad attitude and are not polite at all. I didn't know that the score of this bank is so low. There seem to be many reasons, but this attitude is speechless and I will never go again
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October 2023 by Shaleen Jain
I needed to get some documents notarized. I scheduled a generic appointment online. I got a call from the bank that they don’t have notary available on that day and helped me reschedule the appointment. On the day of the appointment, we were greeted by Rashmi who was cheerful. Bobby also came and greeted us and made sure we were being helped. Finally Lucy helped notarize 6 documents without breaking a sweat. I am so pleased with their customer service.
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September 2023 by michael Dalgardno
I had an excellent xperience here at this chase bank. A associate at the bank by the name of Dallas helped verify some stuff for me and was a huge stress reliever and took only moments of my time to finish a personal process. Definitely recommend this chase bank on 164th next to firestone.
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September 2023 by Narasimha G
Very hospitable staff going the extra mile to make things easy. Thank you
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September 2023 by Salim Shaikh
Branch cancelled the notary appointment last minute.
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June 2023 by HK K
The interest rates they pay on savings accounts is VERY low. Moving my accounts elsewhere.
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May 2023 by Fred Zimbelman
We tried to move a savings account to a CD. The Private Banker person hearing that we only had $40k to move over , advised that he usually handles high wealth accounts, $300k plus. We therefore had to make an appointment. Three tries, he’s too busy. Maybe 10 days out. We have 4 Chase accounts for over 6 years. We were treated like a vagrant that just walked off the street. Worse treatment we’ve ever had with a bank, although the tellers are super pleasant. We are looking to move our business elsewhere.
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May 2023 by Jamie Turpin
Very frustrating. But based on reviews here it’s clear I’m not the only one. Been long time chase customers. Had an issue and went into branch all to be told “nothing we can do”. Definitely will stick with our bank across the street for majority of our banking.
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May 2023 by Shrirang Adgaonkar
Bobby from Chase Bank here in Mill creek is very rude and a disgrace to the chase banking community.he doesn't even the basic courtesy to let the customer finish his/her statement on the phone lineI would stay away from this person if going in person to the bank
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April 2023 by Christian Davis
I am so sad to share this experience as I look for banking options elsewhere. I tried to purchase a used car and while paying chase would not release the funds even though their customer service acknowledges seeing them. Instead, I was sent to an outsourced fraud protection who said it would be 24-48 hrs to review and would not allow me to speak to a supervisor. Good0Bye Chase.
