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March 2023 by Pete Rogers
Do most of my banking online, but rare times I go in, bright, cheerful, and speedy!
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July 2022 by Carl C.
I have always liked Banner Bank until today. I visited the Mill Creek location and I was the only customer when I arrived. There were three employees visible. One was at her desk and the other two were engaged in conversation and working on a terminal. After waiting between 5 - 10 minutes without any service (but a comment from a young lady teller that she would be with me in a few minutes), I asked if I needed to find another branch. The ball headed guy working on the terminal said 'I would be fine with that'. At that point I left without completing my deposit transaction. There are high quality alternatives to Banner Bank including BECU, Homestreet Bank and Navy Federal CU to name a few. My banking with Banner Bank has come to an end. Based on a lack of other customers entering while I was waiting, and based on shoddy unpleasant customer service, I recommend that Banner Bank also close this location!
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November 2018 by linda barrett
Excellent customer service!, Highly recommended
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October 2018 by Tara Channelle
Very helpful!
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January 2018 by Rocio Esqueda
I love the way they make me feel valued. Always call me by my first name and carefully take care of all my banking needs. Truly a special place to bank.
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November 2016 by Dale Burks
Darby is consistently taking care of people and their banking needs. A couple of times I have questioned her (after going into another bank) and she laughs and says, "We would never do that such and such." Great bank with excellent services made real by the best people.
