-
March 2024 by jiajun tang
they lost both me and my brother’s first class mail from the government… and lied to us that they have returned to the sender because the mail was on hold and no one picked it up, and they just told us to contact the government to resend the mail, acting like i have joe biden’s number or something… but the truth is, no one in our family requested to hold the mail, they simply lost our mail and lied to us that they didn’t. the mail was sent out on Dec 15 2023, we received the mail noted mailed to the wrong address in Feb 2024…disappointed to see the lack of responsibility in this office, bunch of liars. Worst mail experience ever. Caused a tons of trouble.
-
February 2024 by M H
Don't blame the workers, blame the government for not hiring enough and competent people. I do give credit for a couple of employees there at the window however. They are competent and genuinely want to help people.
-
January 2024 by Laurie Young - Seattle Shadchan
Using a government office can by trying... but Tyron called me after 6 PM from his own cellphone to help me. Said he wanted to treat me "like family." Solved my problem through speaking and texting. Only gave it 4 stars because you can't get through on the phone directly to the post office. Need to go through the 800 number and have them call you back. Thanks, Tyron!!!
-
December 2023 by Annie Ramsey-Shearer
Joshua was AMAZING!!! He got me in when I didn’t have an appointment. I so appreciate that! I didn’t know anything about a passport renewal; I didn’t even know you needed a check which I didn’t have. He helped me with a money order and he was so patient. Give that man a raise!!!
-
December 2023 by Fahad
The passport application process here is incredibly frustrating. Despite the online USPS website stating they accept walk-ins until 2:45 pm, I waited for 40 minutes only to be informed that walk-ins are not accepted today. It's disappointing how little they value others' time.
-
December 2023 by Leonard Recardo
Here for passport services, it was quick and easy. Joshua did a great job!Make sure you have everything ready at your end, the document and a copy if you need one. Including photo it will take less than 15mins for the overall process.
-
October 2023 by Nan Wang
Worst place to have the passport done. The appointment system is broken. I made an appointment at 12:45pm, and arrived at 12:30pm. Not until 1pm, got someone spoke to me. “You need to bring your wife. “ Well, if you could tell me earlier, that I can ask my wife here and save us time. They just don’t want to waste their few seconds to save us few hours.
-
October 2023 by Ehsan Vahedi
Great staff, they are hard working and they are doing their best but this location is always busy and very understaffed! I would give 5 stars to staff, and 0 stars if I could to USPS for keeping this location and many others understaffed and not doing anything about this problem.
-
August 2023 by ToothlessDino
They don’t pick up the phone and they messed up my shipment. For some reason it says that someone picked up the package from the post office and that it was delivered even though I dropped it off there and where it is going is in Arkansas.
-
August 2023 by zijie chen
I came in on a Friday afternoon, Wednesday afternoon, and Tuesday morning. Every time you come into this USPS Location, there’s a LONG line; the stuff honestly seems like he just does not care. I’m disappointed…
-
August 2023 by Alex ZJ
20-30mins wait every time. This is getting ridiculous
-
May 2023 by Cynthia Bothwell
Best post office around the PNW…..
-
March 2023 by Room R.
Called 6 times and no answer. They have no way to reach them and trying to locate a package of furniture they have as I can pick up today
-
February 2023 by Jose Miguel Parrella
I also had a great experience with Joshua at this post office. There was a family that needed to get something done and not only was Joshua knowledgeable, helpful and accommodating but he was graceful and that left an impression not only on me and other users but I’m sure also on his team members, who were also swiftly taking care of business too.
-
December 2022 by VIT MAR
Workers who do not know the laws work in the passport department. Avoid this establishment if possible. ?