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October 2022 by Kennan Y.
What a bunch of inconsiderate people! I took two buses to get to this pharmacy so that I can walk in to get my covid shot. I also called in advance. They told me if I come on a wednesday before 2 pm, i could get my shot. I showed up at 12:30. They asked me to fill out a form and come back at 4:30 pm. What kind of walk in service is this? People have to work. They can't shuttle between their office and your pharmacy.
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September 2022 by Eileen X.
The customer service is HORRIBLE. They never check if the customers have insurance or not, they set NO insurance by default. Last Wednesday I went to pick up my daughter's prescription, and asked them to input my daughter's insurance. But I was told it would take longer time. I said I can wait so I won't do again next time. Finally they add my daughter the insurance to the system. However, when my husband went to pick up another prescription today, the bill was still running without insurance again, my husband was told that our daughter's insurance was never added at all. My husband even talked to the store manager, but no help at all. They showed less customer care. We decide to roll out from this RITE AID, and will never come back again. If you don't have an insurance, and the store is close by it maybe an option. If you have insurance, I do NOT recommend. You may have to input your insurance every time which takes about 15-20 min, OR charged by no insurance by default. Anyway, bad experience.
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July 2022 by Han M.
Excellent pharmacy staff. Hard working, polite and better organized than the competition. Our go-to place for prescriptions.
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July 2022 by Brandie D
Scheduled a Covid booster for a Thursday evening received a call on Wednesday morning to come in that day, when I arrived they were unable to find the paperwork to give me the vaccine. So I told him I would wait until the day of my appointment. I get a call on the Thursday requesting that I come in earlier than my appointment time because the vaccinator is only there till 2 o’clock though my appointment was scheduled for 5:20. Don’t offer appointments if you don’t have staff to cover.
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May 2022 by Phillip Stones
This pharmacy is the place to go for your 2nd booster shot and free covid at home test kits. They took my wife and I in quickly and attended to all of our needs. Thank you everyone in the pharmacy for today’s great experience.
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May 2022 by Paula Mayne
I could give the pharmacy 10 stars if I can. Stephanie the pharmacy manager helped me with my insurance and quickly finished my prescription at low cost compared to the Walgreens here She also squeezed me in for my fourth booster covid vaccine too!!
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May 2022 by Greg Polowski
The most efficient, productive, friendly, happy faces in pharmacy I have ever been to all these years. With high recommendation, this is the pharmacy to go to. Great job
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May 2022 by Annie Ramsey-Shearer
I love this rite aid! The employees are so nice!! Even though they’re understaffed they still have great customer service.
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March 2022 by Jan Kim
THE BEST PHARMACY IVE BEEN. Super friendly staff and pharmacist!! Special shout out to Stephanie pharmacist for the help and urgency today!!!
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March 2022 by Janie Larsen
Efficient and quick pharmacy. Received my prescription in less than 10 minutes. High recommendation
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February 2022 by Annie R.
I had never shopped at a Rite Aid before moving here and it's SO much better than other drugstores! The service at this location is honestly amazing. Such friendly employees! And I use their pharmacy for my prescriptions and even though those employees are definitely over worked and under staffed I still feel like they provide great service despite being obviously stressed out. We come here often for shampoo, lotion, etc.
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December 2021 by Kim Granitto
Superb customer service from the pharmacy - they were able to get my family and my prescriptions from Walgreens and had the medicine I requested for ready for us so quickly!!! all while how busy they seem to be with vaccines and long lines of customers. I appreciate these guys and will never use another pharmacy again. That is for sure! Keep up the fabulous work
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December 2021 by Jasmine Tei
I have been a long time customer at this pharmacy. I appreciate everyone’s service at this difficult time and ramped up customers waiting on their COVID shots. Yes the longer times are longer than normal and they are short staffed it seems so I understand that they are prioritizing in person people rather than phone calls (from what I have seen), but my family and I are grateful for all that they do for us! You guys all rock!! Thank you so much for everything that you guys are doing!
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December 2021 by Naveen Dsouza
Trying to call them to check if I can come and pick up the prescription but no one seems to be picking up. I have already called 5 times.
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November 2021 by Aditi D.
Due to labor shortages they are understaffed but Atleast they open on a daily basis unlike the CVS in Bellevue. I feel horrible for the pharmacy workers and I appreciate how courteous they were despite working twice the number of hours. I was able to get my vaccine with no issues. I hate needles and it was over before I knew it was happening. It's also the most well maintained Rite Aid I have ever been into. They have a huge selection compared to other Rite Aid locations as well.
