-
February 2024 by Alexis Smith
Brian was the best! He made sure my order was placed correctly and provided excellent customer service!
-
February 2024 by Mina Nolan
I am giving Best Use Auto Parts LLC 5 stars because they did honor my warranty. The part that I received did not work for my car but they did refund me the money for the part.
-
February 2024 by Pamela Godwin
Brian was the epitome of good customer service! He made sure that I was ordering the right part by verifying the VIN number and he followed up with UPS when they didn't deliver as promised. Thank you Brian!
-
January 2024 by Hachi Tachi
They are good people to handle car parts from. When purchasing do it manually for quicker services but Veronica will make sure she gets it out & quick.
-
January 2024 by Bongani Moyo
I ordered the engine for my Audi 2,7t and l dealt with JENNIFER and she is so nice and extremely professional.She made sure everything was ok and because of her professionalism l will buy from these guys in a heart beat.Thank you Jennifer this company is lucky to have you representing it because you do an excellent job l give you 10 stars
-
January 2024 by Tara Connelly
My mechanic is in the process of testing the engine I got from Best Use Auto Parts. Suzanne was so helpful along the way when I was ordering it until the tracking number.It's too expensive to buy a new car when my engine died, so I got a replacement engine. Thank you!!
-
January 2024 by Dee D
Would definitely recommend to other customers and will definitely be using service again
-
January 2024 by NothingIsImpossible !
Somehow BUAP are able to take down bad reviews. Our church posted a negative review and it has been erased.BUAP sold the church a lemon transmission for our church van and told us basically to "go away".Bad business BUAP!
-
January 2024 by Charles Bartley
All of the customer service interaction I have had with Best has been A-1. Everything i have ordered has been received in a timely manner, with regular updates. My last rep Susan deserves an A!
-
January 2024 by mine production
Prices are very good. Very good communication. And the customer service was excellent!! I will get all my major parts from them from now on!
-
January 2024 by Mike Caskey
I ordered a V6 engine for a Toyota Tacoma and couldn't be happier. They were very professional along every step of the process. They verified my VIN to make sure the engine was compatible, and they were in constant communication with delivery etc. The delivery was quick and exactly when they said, without delay. The engine was not cheap, but I got a beautiful engine in like-new condition. I would definitely recommend Best Use Auto Parts for their quality, communication, and follow-through. Five Stars all the way around!
-
January 2024 by Cristian Fernandez
Best customer service.Best REAL auto parts 100%So Happy I have my Baby back .Thank you Guys !!!
-
January 2024 by Sam Simmons
Unfortunately I was very disappointed with the engine I ordered for my Ford Ranger. It was higher mileage than what I paid for, had components of the timing chain guard in the oil pan, and was obviously not well-taken care of by its first owner (it was dirtier than my old engine with 220k miles on it!).The positive is the company did warrantee my timing chain components and were very on top of getting me the refund. Tia was very communicative with me during the process.
-
January 2024 by James Johnson
They were very helpful and generous to me..
-
January 2024 by shamica williams
They have excellent customer service and are very patient with you. They help in any way they can with your order, making you feel at ease and in the right hands.
