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February 2024 by Susanne Harris
You're a technician was extremely helpful and friendly
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February 2024 by Tyler Lutz
Had a great time getting my new phone set up, super easy and fast. Employees are super cool Justin does a great job
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February 2024 by Laura N
Justin made switching phones extremely comfortable, pleasant and easy! He was fun to talk to and super helpful! Thank you Justin ?
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February 2024 by Amada P
Jeff is the best!!! Helped me not only once but twice with the same issue. Great customer service, knowledge of products AND services, great patience and friendly. and the rep on the phone Cameron was also wonderful!! Thank you guys so much.
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February 2024 by Greg C.
If you like to know how much your bill will be, or how much products cost or other details, if you like honest people don't shop here. If you don't care about knowing details and have $ to poop away go see Justin. If you like not being able to return things and want to be over charged come to this place on this dump of a town
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January 2024 by cary raino
Very deceptive and downright borderline illegal. Upgraded our phones a month ago and in order to get them setup and transfer data they need access to your account to perform. That is when they install hidden unsolicited services into your billing. When you get your bill you have to dig deep in it to see all the additional costs they hid from you such as home security, etc for each phone upgraded. It will cost you more money and especially time dealing with Verizon online/customer service to get it corrected. All of the hidden costs were hidden in bill by store employees. They even installed a 5th phone line that isn’t even our own. Don’t even know whose it is. The store employees do this to you unknowingly because they get commissions from the sales of the services. It’s not just one, 3 different employees pulled this garbage. Definitely don’t recommend this store.
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December 2023 by Doran H.
Just went to pick up my phone I bought online, I have social anxiety and hate shopping in person, they had it ready for me to go and were very professional and polite. 3 guys and a girl were working, seemed like a lot of people because it was empty but they were all nice. Next time I need a phone from Verizon I'll probably go there since it wasn't crowded like the other one.
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December 2023 by Racheal LaMar
After spending hours on the phone with asurion we got very frustrated as to why our new replacement phone wasn’t able to be set up so we decided to head into the store. A gentleman named Hunter was working and he was able to help us and get us all fixed up and going! Thank you Hunter we appreciate you for being so patient and knowledgeable about these phones!
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December 2023 by Margaret Holly
I feared I had lost my pictures, but José fixed the problem instantly. I mentioned, I can’t do any of the family plans and he instantly found plan much better than the one I had. He was very polite and did not make me, a senior, feel uncomfortable or ignorant.
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November 2023 by Evan Vorwerk
I have been to this particular location only twice and both times I was treated with respect, Stacy and the other gentleman (can't remember his name, from roughly a year ago) have been beyond helpful and need to be recognized for their amazing customer service. Thanks so much. Great location and I would highly recommend to others!
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November 2023 by Brooke Buchanan
Hunter was by far the best Verizon employee that has ever helped me out. He handled multiple customers with ease and made sure everyone was taken care of. Hunter knows what he’s doing and definitely deserves a promotion! Verizon should be happy to have an employee like Hunter!
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November 2023 by Michelle
Went for a simple tech support last week and the guy that helped me was very nice and helpful but he was obviously sick, not feeling good at all. As a manager myself, I can’t believe he wasn’t sent home to rest by his manager. Hope he’s feeling better.
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November 2023 by Robert Lipschutz
Hunter stayed after closing to make sure every point was covered on my new iPhone and service plan. He was smart, communicated very well, and helped me get just the phone and service I needed.
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October 2023 by Amara Compton
Justin G. from Victra Verizon was absolutely incredible. He is so knowledgeable, and extremely personable. He made a transaction that would normaly be stressful into a streamline, easy to understand process, while helping to save as much time and money as possible. A great employee with great humor and patience galore. Thanks, Justin!
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October 2023 by Hannah Jensen
My husband and I came in this week to trade in our phones and got help from Hunter. He was friendly, helpful, transparent, and was a great problem solver. At other Verizon locations we were told that we couldn’t switch my husband over to my account and Hunter made sure we left with him switched over and helped with everything else we needed. Thanks Hunter!
