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April 2024 by Jessica Lowe
It's always an easy experience and they are super helpful.
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March 2024 by kevin creameans
Very clean and professional
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March 2024 by Jasmine Janet
Took my Chevy, the guys were so nice and I was very educated on my car. They were quick and answered every question and were very professional. I will be taking my car here and referring it to people!:)
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February 2024 by Isidora L. Solis (Lili)
Good service ?
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January 2024 by James A. Loaris Jr.
Terrible Customer Service and Overpriced!I recently had a horrendous experience with Valvoline Instant Oil Change that I feel compelled to share. I called their service center seeking information about their oil change prices and was met with the most unhelpful and rude attitude imaginable.The representative on the phone seemed disinterested in answering my questions and was outright impolite. It's baffling how a company that claims to prioritize customer satisfaction can employ individuals who clearly have no regard for basic courtesy.On top of the appalling customer service, I was shocked to learn that Valvoline Instant Oil Change charges exorbitant prices for their services. I compared their rates with other reputable establishments and discovered that they were by far the most expensive option in the area.Frustrated with their unhelpful attitude and inflated prices, I decided to explore other options. Surprisingly, I found a much better deal at my local dealer, who not only provided a more reasonable price for the oil change but also included a tire rotation at no extra cost.In conclusion, I strongly advise against using Valvoline Instant Oil Change for your automotive needs. Their lack of customer service etiquette and sky-high prices make them an undesirable choice. Save yourself the frustration and explore other options that value your time and money.
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December 2023 by Conor Markham
Very thorough
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November 2023 by Amanda Bingham
Go here every time. Great service!
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November 2023 by tami white
Fast efficient and always helpful
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November 2023 by leah little
You can depend on these guys. They are always very professional and kind. It's so awesome. Thank you!Services: Air & cabin filter replacement
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October 2023 by Chaz Lamborghini
I just wanted an oil change. Guess that’d be too easy. This place holds you captive in your car and assaults you with upsell attempts. I asked for conventional oil, they tried to get me to take synthetic. Then they tried to get me to buy a ‘scheduled transmission maintenance’, which I declined. After declining any/all add-ons, the manager said he could not service my car because of an ‘oversized drain plug.’. So I drove down the road to JiffyLube and they changed my oil, no problem. Valvoline sucks.
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September 2023 by Unknown 555
I have come here a couple times now and it’s super quick and easy and the service is good. However, Dave whom I’m assuming is the manager is pretty unprofessional. He scolded a worker in front of all the other guys and customers ( me ) letting him know that he wasn’t getting it fast enough and that it shouldn’t take this long to grasp it. He did this for almost 10 minuets straight. Normally in a professional setting your boss should pull you aside and tell you these things but never in front of all your co workers and customers. I felt bad for the guy. I’ll keep going here but I’d never recommend anyone to work here. Extremely poor leadership from dave to an obviously new employee. This guy shouldn’t manage anybody.
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August 2023 by Bubz Ashtoroth
Waited 30 minutes to get told they don’t take 50 or 100$ bills. Was not told until I got in the carport. Employees were vaping in the bay and the guy I talked to looked like he was high. Stay away!!
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August 2023 by Casey Marquardt
I pulled up and waited in line. I was never greeted by any employee. I waited 45 minutes, and when it was my turn to pull into the bay, they had me pop my hood, and at that point told me that they would not do my oil change because they do not do eco-diesel vehicles. First they said they didn’t have the oil or the filter for my vehicle and then when I asked to speak to a manager to ask when they were going to get those in, 5W 40 oil is pretty standard, the manager came over and told me they couldn’t do my oil change not because they didn’t have the oil or my filter but just because the manager told them that they are not supposed to do any eco-diesel vehicles. I said it would’ve been nice to know that 45 minutes ago when I first pulled in, but I was never approached by any employee, so I was unable to let anybody there know what type of vehicle I drove, so not only did they lie to me at first But then the manager came and told me the reason why they couldn’t do my vehicle was because it would take 30 to 40 minutes for my oil to drain if they were to do the oil change properly and they are supposed to get cars in and out of there in 15 minutes! Therefore, their manager doesn’t allow them to do my type of vehicle. I left and drove to Jiffy Lube. They got me right in and told me that they’d have my car done within about 15-20 minutes and when I explained to them what the Valvoline store told me, jiffy Lube told me that they had lied to me again, and they just may not have felt comfortable working on my vehicle because it does not take that long to drain the oil at all! I’ll never go back to Valvoline as long as I live with any vehicle I own purely because of their unprofessional and rude customer service!
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August 2023 by Crystal Laton
Helpful! They changed my oil, wipers and replaced a brake light in about 45 mins.
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August 2023 by Jarome Davis
Nice to go there a team of about 5 tackles your truck it was fast and easy and they have them all over the country for a medical traveler like me it's important to know there's a place in almost every state
