-
November 2023 by Brian G.
My favorite thing about this store is how they always have ONE person working the copy/print desk and they're also responsible for Amazon returns. Guaranteed 20+ minute wait every single time.
-
August 2023 by Shonn M.
Don't go there for Amazon returns. So slow!! Process is long. Return desk seems annoyed when doing returns. No one available. Takes forever.
-
September 2022 by Charlotte C.
Rude staff. When you work with the public, that denies you the right to act like a jerk to your customers. Don't correct your customers when they mistakenly identify your "tech center" and the customer service counter". And when someone suggests you should get a closed sign for the tech center, don't state, we don't have a closed sign. Dude, you work at a store that SELLS them! Practice your delivery of your words instead of just stating the obvious without a greeting or an apology. Especially when I had to go get you to have you come to the counter. You are a poor representation of the company you work for.
-
May 2022 by Chris H.
Rude crew. I wanted to buy a software but the old guy told me to go away and get it online inappropriate behavior.
-
May 2022 by Jaimee T.
I would select zero stars if it was an option. Went in to Have a small job printed, we waited at the copy center for 15 minutes and the employee who's name was Devante, had head phones in his ears and wouldn't even acknowledge we were there. Finally when I called him over, he rolled his eyes and said "yes?" I then explain to him what I needed done, he told me he was to busy and radioed for someone else to come over. That's when Josh came over, and while I was trying to explain to him the interaction with him, he interrupted us and proceeded to tell me that they were understaffed, and he wasn't being disrespectful to us. (which he wasn't even around for the interaction) and told us to have a better day trying to find somewhere else to print out what we needed. Worst costumer service ever
-
May 2022 by Robert C.
I wanted to get a really small printing job done of 20 pages of a PDF file simple print black-and-white nothing fancy. This Staples printing department price was 300% higher than the UPS store over by the Walmart at Tulalip. That's ridiculous to just pull up a PDF file and hit print and 60 seconds later the job is done. I question the lady on the phone on the pricing and she made it sound like some big long production of printing set up in this order in that order in this department in that department and I'm like lady you just pull up the PDF file and hit print. The guy his coworker at the UPS store had the job completely finished and in hand before I had paid the two dollars at the cash register.
