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January 2024 by Leslie Wang
Overall good shopping experience. Just one of the assistants is not that friendly when I tried to confirm the final price on the bill with her, which I believe each customer has the legitimate right to do so.
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August 2023 by michele gaudon
Found a very cool pair of shorts today and on a rack near the counter. Had a girl nearby join in on the rack and then she turned to me and said there is an entire store of clothes and I’m trying to tag these clothes!No polite words here, showing me where maybe I could find these shorts in the store!Never have been spoken to in such a rude manner as a paying customer! Took my money and left to spend elsewhere!!Poor customer service at this discount store and never was approached by an employee!
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June 2023 by Hailey Norris
Closes early
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May 2023 by ruhani s
Absolutely horrifying experience at this outlet store. We walked in and started looking around. Firstly, we were completely ignored by the staff they did not even acknowledge our existence. Not to mention the store was completely freezing inside as well. After we were about to walk out one of my friends went to throw her finished Starbucks drink in the trash that was in Pacsun. One of the employees was sitting on the counter and talking to another employee. As my friend threw her drink in the trash she overheard both of the employees sick and nasty comments about her, all over a Starbucks drink? They gave her the nastiest glare and immediately stopped talking when she turned over, confused at what she could have possibly done to deserve such rude customer service! She continued to ask very politely that if there was a problem. They then continued to deny they had done any wrongdoing completely invalidated her feelings after their disgusting behavior. They then continued to deny that they had ever had any rude remarks and continued to tell my friend they were talking about a brain bleed. They were basically talking about her being mental, which is inappropriate behavior. My friend asked them if this unnecessary dispute was over her throwing her drink in their trash can and the employee told her to pick her drink out of the disgusting trash can. Please keep you and your drinks OUT of pacsun and their idiot employees. As a fellow pacsun believer/consumer I do not feel respected any longer. They do not care about your values or you as a costumer. They only care about manipulating and gaslighting you. Please save yourself and your money by going to a store that values you as a person and wants you to grow.
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May 2023 by K S
Employee was extremely helpful, professional and caring. Thank you for helping me find what I wanted.
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February 2023 by Bonnie Colon
Helpful staff. Good selection of sale and clearance prices merchandise. The clearance racks could be more organized with better signage
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December 2022 by JR Thomas
Meh...seemed to be not the greatest selection. Maybe because the black Friday
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November 2022 by Regina Phalange
Took my teen here. We were completely ignored. They were rude. The store is trashed. Went next door to Aero, they immediately said hi and acknowledged us when we walked in. C’mon pacsun, it’s just bad business.
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August 2021 by Nicole Davis
Meh. This pacsun really isn’t that great. Yes I get it’s an outlet store but most their clothes are so ugly. They do have good sales but I’m always struggling to trying to find clothes to go with the deal say but 2 get 1 free I can never find any other shirts or items to go with it. Cashier was very nice but floor staff was rude and not helpful when I asked for a size
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January 2020 by Marcello Borring
They have to work harder on their prices
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November 2019 by Jacob English
Employee was rude. Walked over and asked for a dressing room when we walked over after a girl asked for a dressing room and was given the only one there was and I was told to wait when I was there first
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May 2019 by Edgar Ignacio
Buy 1 get 2 free is a steal of a deal for a branded item
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March 2019 by M M.
When we came into the store, the young girl who is working there didn't say anything to us even when I said "Hi" to her... She saw us but totally ignored us!!!
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September 2018 by TRINITY GILSTRAP
Such great stores!!! Love love love â¤ï¸
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August 2018 by Chad W
My son was in this location yesterday and was laughed at when he simply asked if they accepted canadian cash. The counter staff laughed and then the manager, saying "we are the the usa you know". Unreal that these staff can be so rude when they are fueled by Canadian Shoppers - maybe we should have taken video and posted.
