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June 2024 by Klod Sokoli
I recently had the pleasure of working with Warrick, a sales representative at NW Rental Company, and I must say that my experience was nothing short of exceptional. Warrick's dedication to providing top-notch customer service, coupled with his extensive knowledge of the products offered by the company, truly set him apart.
From the moment I reached out to inquire about their rental services, Warrick was incredibly helpful and went above and beyond to ensure that all of my questions were answered promptly and thoroughly. His expertise in the industry was evident as he guided me through the rental process, offering valuable insights and recommendations along the way.
Not only did Warrick make the entire experience seamless and stress-free, but his professionalism and friendly demeanor made it a pleasure to work with him. It's clear that he takes pride in his work and genuinely cares about meeting the needs of his customers.
I would highly recommend NW Rental Company to anyone in need of rental services, and I have no doubt that Warrick will continue to provide exceptional service to all who have the pleasure of working with him. Thank you, Warrick, for your outstanding assistance and expertise!
Overall, I couldn't be more satisfied with my experience at NW Rental Company, thanks to Warrick's exemplary service.
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May 2024 by Boost and octane
If you are looking for a dependable rental agency this is your place. Stuff is on time and Warrick always answers his phone and makes everything right. Highly recommend
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May 2024 by Adam Studebaker
Good counter service
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December 2023 by Darryl R.
They couldn't sell me oil drain plug gaskets fit my l2350dt. ? I even brought old ones with me. Sound tractor use to walk back to there parts and just grab them . Angered me a lot. I am in the market for a new tractor but will probably go to Burlington. That's really sad as I live in Everett. Or might buy a John Deere. Just don't understand how any business can operate without excellent customer service. I only give a three as because I have loved my Kubota . Bought it new in 1993 in Everett. Wish Sound Tractor wouldn't have sold out.
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October 2021 by Drew G.
Not a customer who ever posts reviews.....that said, I am taking the time to acknowledge the entire team at Kitsap Tractor Marysville for their 5 star service. I recently ordered a Kubota KX040-40 from Greg Miner (Sales Manager). From placing the order through delivery the team at Kitsap Tractor provided excellent service and follow through. In the current environment, it is difficult to find excellent customer service. I can honestly find nothing but good things to say about Kitsap Tractor Marysville... from the top down. I will continue to be a customer for years. Thank you Greg and team for the excellent service.
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May 2021 by Emily G.
Highly recommend NOT working with Tim. Spending 40k to have an unpleasant, arrogant, unprofessional salesman is not a good experience. Management is aware and didn't care. Was sold a NEW machine and when we went to pick it up he almost hit our friend with the excavator arm with no apology. He tried to charge us a piece that was missing when we bought the BRAND NEW machine, but instead we received a 50% off.. then was almost charged a $40 shipping fee!!! The part wasn't even correct anyways. Even if the piece was there when we brought it home it wasn't screwed on as we had 10 hrs logged when the bucket completely fell off. The hydrolic fluid was leaking after first 3 hrs logged.. We were told at the time of purchase our 2nd bucket would arrive in a week or two... which was over a month late. Do I recommend this place? Maybe if the salesman was not so arrogant and stopped bragging about himself the entire purchase process and the machine actually was ready to leave the yard. Won't be coming back for more equipment.