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January 2024 by Erica K
If you come here ask for Mell! He is great not pushy at all and really helps you find exactly what you are looking for! We came in to get a mattress and we told him what we wanted and showed us the best options. I wasn’t too sure at first walking into the store of if we would get anything but I’m glad we did!!!
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January 2024 by Benjamin Rice
Luis was extremely helpful and made buying new furniture such an easy and painless process. Definitely loved the atmosphere and the very knowledgeable employee that helped me. Very helpful loading up and getting me on my way.
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January 2024 by Stephine Surgeon
Mel, the Mor Furniture sales Rep was Wonderful. Respectful. Not pushy. Allowed space but stayed close to answer questions ☺️??? recommended Smokey Point location!
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December 2023 by vanessa chavez
Well, where can I start ? Since day one my bedroom set was delivered I had issues the chest was broken they took it back. The first headboard they delivered had glue all over the glass. The night stand had the paint peel, The mirror was damaged so more than 80% of the bedroom set had issues. They keep sending everything back and before they even deliver to my bedroom I inspected everything from their delivery truck and more than 2 times they didn't replace it because what they kept sending was more damage. They took over 1 month going back and sending products with manufacturing issues. Finally I was tired and told them to leave it alone. I want to return this bedroom set because regardless they almost have an issue or were damaged. They told me I only had 30 days to return and that I have 2 options: get $160 dollars on credit or go back to their store and choose another bedroom set. I don't like anything else they have. I called customer service and asked them to fix my headboard. The paint has been peeling since they delivered and they keep saying they can't do anything about it. What's the point of having a 1 year manufacturer warranty if they can fix it. I also purchased their extended warranty. I won't recommend more furniture to any of my friends, family or costumers. Last conversation I had with them was in the beginning of December. They said they were going to get back to me after almost a month and they have not bothered to call. The salesman Mell told me they had technician’s who can fix or replace my furniture. But they don’t.I have more photos and videos .
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December 2023 by Kalani Apilado
Buying new furniture and home goods have been super stressful. My wife and I stopped at Mor because we wanted to check out what they had. The moment we walked through the doors, we were met by Mel. Mel was great. He helped us out with everything. We left Mor with brand new couches and chairs that were surprisingly affordable. Mel made it easy for us. We’ll definitely come back to Mor for any furniture related items in the future.
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December 2023 by Darin Hoover
Sunny was incredibly patient and resourceful while helping my wife and I pick find furniture for multiple rooms in our house. He helped my brother a couple of weeks ago and we really liked how happy my brother was with his experience that we drove up to Marysville just to work with him. Luckily, we didn’t need to ask around because Sunny greeted us just as we walked in. When I mentioned that he helped my brother with a sofa and coffee table two weeks prior, he lit up and was able to recall my brother’s name immediately, which further supported my brother’s report that Sunny genuinely cares about the individual experience of each person he speaks with. We were really thankful to find someone as knowledgeable and helpful as Sunny, who also had good suggestions for how we could arrange our rooms and tie them together with similar designs and colors. If you are looking for quality furniture then you also need a quality person who will help you find the furniture that works for you and will fit within your budget. Next time you stop by, be sure to ask for Sunny. :)
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December 2023 by Kristine Robins
Luis was amazing. We are in for a new sofa set. He was really patient as we tried out all the options at the competition. We walked away with a new tempurpedic bed set. The great service is why we picked Mor. The feel of a small business but the quality of a big company.
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December 2023 by Lori Bernethy
Row is a very informed sales agent that answered every question, told us our options & researched our best discounts. He also is a regional expert on temperpedic mattresses. Amazing!We highly recommend having him help you.
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November 2023 by Ben McAninch
Sunny greeted us as we walked. He was very friendly and asked us if we needed help. He quickly showed us a couple of things then let us look around. He checked in on us periodically. As we found something we liked he helped measure it out for our needs. Then we purchased a sectional set from him. He walked us through paperwork and checked us out. I give him a 5 star rating and will return to purchase from him again
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November 2023 by Jane B.
I went into the Smokey pt store and had the best experience! Mell greeted me, he had a great attitude and he is super friendly. He listened to what I wanted and had all the answers for my questions. He has great knowledge about their products and he had great input for me about furniture placement in our new home. We purchased 2 loveseats and I will be back to see Mell for some chairs very soon!
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October 2023 by Jeff H.
The main reason I give this business a low rating is their dinance option. If you purchase from this business, do not finance as Synchrony bank is a very dishonest bank to do business with. This bank makes it extremely hard to dispute their statement mistakes and ruins your credit at the same time!
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October 2023 by B Savage
Mike was super helpful and knowledgeable. Very friendly and let us shop at our own pace! Ended up getting two love seats.
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October 2023 by Jeffrey Sullivan
Sunny was incredibly knowledgeable and friendly. He was able to walk us through purchasing the perfect living room set for our family. Could not have made it more simple. Thanks again!
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October 2023 by Trong Tran
We had planned to buy our furnitures from Costco, but we decided to stopped by here to use the restroom and browse. We ended up leaving with some great furnitures with great discounts and deals by Lui. We got everything we wanted while staying under budget. We are truly grateful to Lui for helping us out!
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September 2023 by Kendra Hogan
Luis was so wonderful helping my husband and I find a new couch! He listened to what we wanted and helped us get exactly what we were looking for, he was very accomodating, professional and friendly! When my husband went to pick up the couch, Luis even gave us a gift for our baby's room. I highly recommend going to see Luis for all your needs, he is so great!
