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“I enjoyed working with Jesse at Mattress Firm. He was very helpful and answered questions in regards to purchases I wanted to make. This was the second purchase we have made through Mattress Firm and would recommend anybody who is looking for great customer service and quality mattresses and other bedding needs to visit their store.”
“Never bought a mattress myself before and going in for the first time I could not have had a better experience. Greyson at the Smokey Point and Marysville store greeted me as soon as I entered, I wasn't sure what I exactly needed so she showed me various options based on my preferences. Very quickly she showed me the right mattress for me that happened to come with very good options and benefits. I was very surprised at how quickly and smoothly the process was and Grayson was really knowledgeable on everything we looked at.
Easy 5 stars.”
“A friend of ours recommended Slumber Ease mattress to custom build one for our boat as he did for his. It was a ninety plus mile drive from where we live to the showroom, but it was well worth the drive. Nick was extremely knowledgeable and patient with us as we tried out all the mattresses in the showroom. It took a couple of weeks, but we now have a beautiful new custom-built mattress. That was reasonably priced for what we wanted. Thank you Nick, you're awesome.”
“Had a great experience mattress shopping with our salesman Jason, he helped us to find a great mattress, base, and many accessories n more for an AMAZING price, even upgraded our frame to a massaging base!! Super quick and easy. Super satisfied with the customer service and everything else in between”
“We bought a mattress here a few weeks ago. They were very informative and helped us pick what we needed. The turn around time was quick and the delivery crew was great. Unfortunately, we had an issue with the mattress we picked. Even though it was not their fault, they helped us correct it so quickly. We are loving our new mattress now!”
“Gary at the Smoky Point Store did an amazing job of working with us to find a new bed that would work with our existing Sleep Number base. The attachment systems have changed over the years and not all beds work. We did not want to spend the money on a new base, and he made that a possibility! Gary even stepped in, after our installation, to help get the additional magnet connectors ordered that were needed for our new set up as well! Fantastic experience ?”
“We had an issue with the couch we originally purchased. Phil immediately came out to see what the issue was, and had a new one delivered within two weeks. Fabulous customer service. We will be back! Thank you!”
“Not only are the prices unbeatable but the stand behind the manufacturer's warranties.
The mechanism in my recliner broke and they immediately ordered the whole replacement mechanism for the chair, not just the broken part. It is an Ashley recliner. I buy any furniture I need from them and always no presure.”
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“Mell and Sonny were great! Mell was patient as I had to walk laps through the store to make sure I got what I wanted. Sonny was always there, willing to help. Thank you both so much!”