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January 2024 by Marja Vega
Went in with my mom to buy her a new mattress. She wasn’t sure what she was looking for at first. Our consultant was Sharon. She was so nice and very helpful. We were probably in the store for all of 45 minutes or less. Quick trip with a delivery of 2 days out for her new mattress. Would recommend this place over and over again.
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January 2024 by Emily Beirnes
Was looking to purchase a queen memory foam type mattress with an adjustable base and found their options were ideal for me. David P. was the salesman who handled my purchase and I found him to be knowledgeable, kind and extremely patient as I couldn't quite make up my mind. After much deliberation I made my decision and he made it easy to complete the sale.Thank you, my experience was a positive one and I am happy with my new mattress!
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January 2024 by Misty
From the moment we walked in and started looking for a new mattress, Sharon was such a great help! She helped us narrow down the perfect bed for our growing teenage daughter. She went above and beyond to set up pickup/delivery for us to get the new bed home. Next we will be back very soon to upgrade our own bed. She is such a great positive and welcoming employee! I wish everyone had this amazing customer service!
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January 2024 by Daniel Avins
Sharon was very professional and very personable. I went in to buy the most basic budget mattress and luckily Sharon talked some sense into me. Sharon went above and beyond when it came to finding the right mattress at a price I was comfortable with! 10/10 would recommend! Looking forward to sleeping on my new mattress tomorrow!!
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January 2024 by Debbie E
This is our third purchase from Mattress Firm. As always, service and selection was great. Sharon took good care of us, listened to our needs and gave us several options with absolutely no pressure. Thank you!
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January 2024 by Kim T
David was an excellent salesman! He showed us a variety of mattresses within the scope of what we were looking for, answered a lot of questions, and would even go to confirm with his manager when we asked a question he wasn’t sure about. He was honest and genuine and not trying to schmooze us into anything. So of course, we bought a mattress, and David gave us a truly incredible deal. I would definitely recommend this store and will be coming back the next time I need to make a purchase!
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January 2024 by Terry Stanford
WOW Great service from Nathan Frederick at Marysville store. Very knowledgeable and addressed all of our questions and concerns. We happily bought a new bed. Highly recommend the store!
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December 2023 by Carol Reed
Nathan and Sharon were incredibly kind and very patient. I feel that they both went above and beyond and their customer service was a definite 10. They were both VERY Knowledgeable of every mattress in the store and online. I will definitely be back and will highly recommend Mattress Firm.
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November 2023 by Chris Figueroa
We walked in with no understanding or expectations and left pretty impressed. Heather was very approachable and had great feedback on all the options there is to choose from. From personal experience to her customers feedback. Highly recommended visiting this location because of her.
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November 2023 by Bryanna Freeman
Seth was very helpful and attentive. Listened and made the main focus my budget and needs. I will be keeping his card for future mattress purchases!
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November 2023 by Karen Johnson
Nathan was very friendly and professional. He was patient and informative. We feel we made a good decision. Would recommend this store and their products.
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November 2023 by Russell Rockwood
The mattress I purchased 6 weeks ago was on sale. I went in to see if Mattress Firm would refund the difference between what I paid & the sale price. There was no question, they refunded the the difference! Apparently they they do price adjustments for up too 120 days.Updated (2 months later). Returned to discuss issues we were experiencing with our mattress. Nathan took care us without any push back.Another Excellent Experience with Mattress Firm & Nathan!
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October 2023 by Mary Bazemore
From the moment I walked in Nathan listened to what I wanted and in just a few minutes we were sitting down for a quick Affordable deal for delivery the next day. Very personable and professional and threw in free sheets and Adjustable Base. Very Happy with my total experience. Thanks Nathan!
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October 2023 by Amber Ford
Heather was amazing! She was there by herself and very busy but she took her time to help us entirely without us feeling rushed. She was so nice and friendly and helped get me exactly what I needed.
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October 2023 by Margaret Berk
Nathan was excellent in helping us choose the right mattress for our needs. He was knowledgeable, friendly, not pushy. It was a very pleasant buying experience.
