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September 2024 by Taylor Berry
Make an appointment every time and still wait 45 minutes to be seen. The manager did my manicure and rushed, she spent 5 minutes literally doing my manicure and painted my nails quickly and did a bad job. They take in too many customers and in turn the customer pays for it by getting rushed service.
Cleanliness: Not clean or hygienic in any regards.
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August 2024 by Justine Jones
Great place to get your nails done or toes
Always love this place ❤️
I got a fill and happy with there work
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July 2024 by Amy H.
Took my daughter in for her first pedicure. Her experience was okay. She had a cute little princess chair. I however had my worst pedicure of my life. My big toe got hacked! It hurt! She went way too deep and completely screwed up the shape of my big toe. I used to have a nice shape going on, but she ruined it and now I have a huge oddly shaped pocket off to the side. She snipped off WAY too much. Seriously I feel like my toe got surgery. Do NOT go here!!!!!
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July 2024 by yuniechka alvarez
My friends and I are long time customers, until the other day when we were treated badly and humiliated by a guy who works there, he was very rude when he told us to leave and not come back until we had an appointment, we had never been through that, they lost some good clients, I feel bad, but we already found a better place
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July 2024 by Lisa Matson
This last time, I went on Mothers Day and the gal I had kept talking to another employee and looking over distracted while haphazardly cutting my toe cuticles. She literally wasn't watching what she was doing. She cut one too short and it bled pretty bad, ouch. She didn't say sorry, she covered it up and pressed on it with her finger. Then, when she put alcohol on it (which stung bad of course), it started bleeding again. No apology the whole time. It took over a week to heal. I was going to a water park after this for a few days so I had to put a liquid bandage on it to prevent infection. I wish she paid attention to her work instead of talking. I won't be going back there.
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July 2024 by Gg H
Today I went to get my manicure, when I was filing my nails the man who did my nails did them very hard and burned two of my nails, I told him to be more careful and he got upset and charged me 45 dollars for a filler that I had previously received. charged 35., plus all my nails are uneven, he did the job in 20 minutes. That service was really very bad, I will not back again. Terrible customer service, my two nails that I burn when he filed still hurt me.
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July 2024 by Nicole J.
I would leave ZERO STARS if I could! Worst experience EVER!!! HORRIBLE customer service with VERY rude employees. They clearly don’t understand the HUGE value of good customer service! They also charge more than what they say!! What SHOULD be a pleasant experience, was a nightmare! I wanted to get my nails done for a vacation, which I don’t do lot because of painful hands from rheumatoid arthritis but always pedicures! I asked the lady AT LEAST 25 times to PLEASE be careful with my hands!! She understood me because she spoke English just fine, she was VERY RUDE and SO forceful with my hands and twisting my joints VERY roughly ? despite seeing me tearing up in pain! I was in EXCRUCIATING pain for days after! I get that she was RUDE because she has to stay late to do my nails? BUT I promised I would leave a large tip! I kept my word and gave a $40 tip for a $90 service!!! ONLY because I keep my word. AND I didn’t even get a foot massage or anything extra for my pedicure! I should have left NOTHING! I think she enjoyed causing me pain. Not to mention they didn’t even do a good job! I will NEVER set foot in that place again! I just moved to the area and was looking for a new place. They lost a potential loyal customer who tips well. NOT smart!
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June 2024 by Katelyn Leary
I went in for a fill and showed a picture of the French tip nails I wanted to get at the beginning of my appointment. (pictures shown, last pic is inspo pic and first is what I got) I had to correct the lady doing my nails in the middle of the appointment and tell her again what I wanted with the shape. She clipped my cuticle, it started bleeding and she waited at least a minute to say “sorry”. The shaping looked like I could have done it myself, you can see and feel the lumps from my last set and the French tip polish is uneven on every nail. She also left a chip in my thumb nail and polish was all over my fingers that she could’ve cleaned up. The Additionally, she made me pay $55 for only a fill and it says on their board that a full set would be $55 (I should have just gotten a full set!!!) I was very dissatisfied with this experience and I will not be returning.
Requested style: Fill
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May 2024 by Shana Simpson
Little pricey
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May 2024 by Taylor Kalt
always have a good mani pedi, leave refreshed.
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April 2024 by mimi ..
DO NOT GO THERE!!!! I am not a person who writes reviews. Please don't waste your time and money at Lucent Nails and Spa. I can hear staff speaking negatively about their clients. My daughter and I went there for a pedi and mani. They scratched my 11-year-old daughter so severely that she had to endure so much pain while they filed her nails. I had acrylic done, and three days later, one finger came off. I called, and they repaired it but showed an unprofessional attitude as if I purposely removed it. Then, a week later, three more nails were damaged. Overall, in less than two weeks, our nails look like six months old, barely hanging nail tips:) Terrible.
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April 2024 by Megan Southwick
My husband and I both got classic manicures and pedicures and had a great experience!
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April 2024 by Craig Stephen Powell
My Wife Went to Get Her Eyebrows Done. They did a great job. Professional and Quick.
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February 2024 by Nancy Boktor
I went to this salon to do my nails (it was not my first time), but they charged me more than the price on their list. They didn't do any extra work to change the price. I am not recommending this salon, or you have to ask them about the price for everything before working with you.
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January 2024 by Cynthia P.
I went in for a dip powder, French Manicure. The lady cut down my nails much more than I wanted. On top of that she did dip powder and then gel to make the French Manicure. The white was way too thick and it looks cheap!! Would not recommend!!
