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October 2023 by Hanne Brahim
Great customer service! Rene was wonderful!
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February 2023 by Bill Kilcullen
My wife loved the selection and value here. They were slightly under staffed but service was good and staff very helpful too.
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January 2023 by Keshaw K. Sinha
Good place for shopping with discount always.
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October 2022 by Elizabeth A.
I just recently discovered J. Crew and I absolutely love their clothing! Perfect for comfortable and attractive professional wear. They do a teacher discount(!), so make sure to bring in your school ID or a picture of it and they will give you 15% off.
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October 2022 by Daniel Craig
Best customer service experience I have had in years! My partner and I were shopping for clothes to attend a friend's wedding. Tritia R. was fantastic in helping us find the sizes and color combinations we desired at fantastic price points! Also even though it was close to closing time, Tritia started up the steam machine and got my dress shirt wedding ready! My partner and I were honestly in disbelief as we left the store. We entered anxious and left feeling happy and relieved.This was my first time shopping at J.Crew and Tritia definitely earned repeat customers!
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July 2022 by Kay Vee
I was at the J Crew Factory, Seattle Premium Outlet, Marysville, WA during the Father’s Day weekend. Both the ladies (one from the fitting room - I just wasn’t able to get her name and the other one was Tricia at the cash register) who I encountered were so nice and have outstanding customer service skills despite the fact that it was a busy weekend. The lady from the fitting room was also really respectful while Tricia was friendly yet professional. They both give value to customers and it was a pleasure doing business with them. Thank you to both of you for a wonderful shopping experience!
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July 2022 by Google Level 8 Reviewer
Despite being a large store, their selection of items for both men and women haven't led to many purchases. I walk in expecting to find something, but always walk out empty handed. I think the inventory buyer for the store may need to change. It's clean and bright, though.
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June 2022 by Ryan McNamee
Although it was busy and felt a little chaotic without a clear checkout line - but the staff was great and kept everything moving quickly - overall it was a good experience, and I will be back.
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June 2022 by K Villacorta
I was at the J Crew Factory, Seattle Premium Outlet, Marysville, WA during the Father’s Day weekend. Both the ladies (one from the fitting room - I just wasn’t able to get her name and the other one was Tricia at the cash register) who I encountered were so nice and have outstanding customer service skills despite the fact that it was a busy weekend. The lady from the fitting room was also really respectful while Tricia was friendly yet professional. They both give value to customers and it was a pleasure doing business with them. Thank you to both of you for a wonderful shopping experience!
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September 2021 by Peter Schulte
This is a clean, well-organized retail outlet with helpful staff members. The clothing is distinctive and of high quality. It seems to never wear out, either in terms of aging, fraying, etc. nor in terms of looking au courant.Any garment purchased from J. Crew is among the top few most likely to satisfy and to keep giving pleasure to you for years, if not decades. I'm thinking of a long sleeved, light weight ochre colored mock turtle. Gosh I wore that for years!I work at the front door of our financial services and statement printing company. We have many customers drop off jobs throughout the day. More than once I've complimented a regular on his shirt asking, "Is that a J. Crew?" I've never been wrong about it. They are so great: you can spot them!
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September 2021 by Elle Hanley
Great deals on quality clothing. Glad it's here!
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August 2021 by Marco Chavez
The Customer service gal was awesome nice gal.
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August 2021 by Chris Kauffman
Super hit or miss worth just shopping at a regular store
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May 2021 by StuartC C
Just checking it out...great staff nice wares???
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May 2021 by Claire Kim
Carole is really sweet and friendly:)When I paid she asked me my email address.My pronunciation is not good so she put it wrong. She said her ears were weird because she was afraid I'd be ashamed.Thank you, Carole. Have a wonderful day ?
