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August 2024 by Zoey Jeffries
Honestly don’t bother with these guys. Communication is better with a nonverbal toddler. Anytime you need to do business with them they are not available. Like today, I went in at 3pm 2 hours before they close and to my surprise it’s locked and not one soul in the place. The coverage you get here is a joke. Look elsewhere.
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November 2023 by Da B-M
There has never been a time I've had a problem with my Bristol West policy that Gus has not solved, in minutes. The new location has better access & it's better for Farmers agents to service us. it a beautiful renovation upgrade. all he's worked hard for. It's perfectly located, accessable to all. better parking. Gus does it from his heart so that he can service his people the best way he can.
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November 2023 by ANSELMO AGUILAR ZURITA
Great customer service Gus and Kevin helped me start my business from scratch and got me the best rates for insurance
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November 2023 by Ryan Perez
Great customer service ?
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November 2023 by Enrique E. Fornoni
What I like about Gus Calero my agent is that he is always accessible and understand my needs.He has been agent since 2015
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November 2023 by Jorge Reyes
The agent is very friendly, good serviceGood prices efficient in doing your jobI recommend them
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November 2023 by Dave Schneider
Gus Calero has been my agent since 2015.There is no more honest and nicest agent in the world. I was sick and he helped me out and took care of me. He is the bestthe hospital
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November 2023 by ANABEL CAMACHO ZAYAS
Gus Calero agency has helped us a lot and we recommend it 100% for the insurance of your business. In addition, everything is very clear in English and Spanish, it has auto insurance, business insurance and much more, many thanks friend Gus Calero
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August 2023 by Darrin “Doughboyfresh” Madrid
Where do I start... I purchased business insurance from Gus because he was my neighbor and he was in the right place at the right time. Unfortunately when I needed to make a claim for theft at my grocery store, theft was not covered. I paid for insurance through this agency for 3 plus years and slept well thinking if anything bad happens I know I have Gus and Farmers, but like a bad dream I was never covered. I ended up paying $3000 out of pocket to pay for broken windows. We moved on from Gus because we were informed they would not insure us with our current layout of the store. Later Gus told me that farmers charged me a cancellation fee even though he clearly said Farmers would not insure me anymore. I did not pay because Farmers would not insure me anyways. Gus threatened to send a $43 fee to collections and It would hurt my "credit", I told him go ahead you hurt me enough what's one more thing. We could not recover financially from the theft and closed our doors forever. I recommend finding better insurance representatives because I was fooled.
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August 2023 by Kathy Angvik
Very friendly and efficient
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March 2023 by Christopher Frost
Gus is great, go to for insurance
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March 2023 by Jana
Love this agency, gus is so friendly and majority of his staff are terrific. Kevin is so polite,Sharon is so sweet and the girl up front,I think her name is jasmine,she's always so nice and dresses so stylish!
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March 2023 by Ketina Mitchell
Great agent and agency but the blonde in the office leaves a bitter taste. She is unprofessional and rude. Looks like she is going to the club not in a professional setting. Very inappropriate
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March 2022 by jessi mason
Four stars until I need to call on my insurance, then I'm sure they will deserve five, my previous insurance company I would give them a negative 99 if I could however I have only had interaction with Gus but he went above and beyond to explain things to me in layman's terms and waited for me to show up when he could have just said come back tomorrow during business hours, ? Thanx Gus
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March 2021 by Leonard Silver
Love His and Sharon