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September 2024 by Alex Gronberger
I was stuck halfway trying to do my own tire replacement in my Africa Twin. I called them asking for help and invited me to go right away. They did a superb job and treated me with the urgency I needed! Thank you so much! I will be back ?
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September 2024 by Mark Osborne
Good people
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September 2024 by Kim Wollenberg
Toni was very helpful when I called! Definitely will be doing business with her again!!!!!!
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September 2024 by Cindy Martens
I recently had the pleasure of speaking with Toni Helle over the phone, and her customer service was truly exceptional. Toni’s professionalism and warmth made the entire experience delightful. She was attentive, patient, and genuinely invested in resolving my issue. Toni listened carefully to my concerns and provided thoughtful solutions. She took the time to explain everything clearly, ensuring I understood each step. Toni’s friendly demeanor and willingness to help made me feel valued as a customer. Every company should have someone like Toni Helle on their team. Her dedication to excellent customer service and to Cycle Barn sets a high standard and leaves a lasting positive impression.
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September 2024 by Jackie Holloway
Finally decided to buy myself a bike and after visiting many shops, I found Cycle Barn. All the sales staff was busy, however, when I arrived but Gregg their GM came out to help me. Walked me though the bike I had clocked as a possibility and ensured I was well informed on possible alterations so I can ride safely, I'm really short?. Then Jeff H. , sales person, became available and knocked it out of the park. I worked sales positions for over 20 years and I'm a tough rock to crack, Jeff did it. The husband and I will be coming back for our next set motorcycles, we need some dual sport bikes and Jeff will be our guy for those purchases. Thank you all at Cycle Barn for making me not only feel welcomed, but ensuring I was well informed and prepared for safe riding!!
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August 2024 by Duckie
The sales team here are pretty rude. Their prices on machines are higher than alot of the other dealers in the area.
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August 2024 by Cassie Hicks
I recently bought a 2023 RC390 from these folks. I had a serious time crunch (one day to purchase before an event) and thankfully they were able to get me out the door; Everyone on the sales floor was very friendly and pleasant, and Corey was great to work with. Now, a couple things that didn’t sit so well with me:
1. I called Cycle Barn and i90 Motorsports about doing my break in service, and i90 came in over $200 cheaper- not the biggest deal, but doesn’t seem like the best way to retain customers, considering I’d just bought a new bike from them.
2. My tires were set to 53PSI front and 49psi rear, as noted by the techs at i90 during my break-in service. The spec is 29psi for both. I don’t know how they ended up so insanely overfilled, and I’m a little nervous to think what else wasn’t done right.
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August 2024 by Matthew “Matt” Manuel
I came in on a Saturday looking for a replacement headlight bulb. They didn't have it in stock but were helpful and friendly anyway. Restroom was clean. My only small criticism is to fix the water fountain so it has a bit more pressure. Was hard to drink from due to the low flow.
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August 2024 by Jacob Petersen
Thanks for the good service! I love the new bike
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July 2024 by Jeff W
Careful with these guys, for some reason even though I paid in full for my bike I still don't have my title. For some reason Synchrony Bank is a lienholder.
I have tried to call Cycle Barn several times to resolve this and I've been directed to a voicemail that never calls me back. Maybe posting this review will get me a response?
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July 2024 by Troy Haga
I wasn’t too impressed with the service I received here.
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June 2024 by Sandra Vivas
Just got a Sportsman 570 Polaris. Great customer service !
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June 2024 by Jordan F.
Purchased a new 2024 KTM 300xc-w from these guys in March. I called all around the I5 corridor for the best out-the-door cash price and they had the best price by far. 2nd best was $1,300 more, and I never even told Cycle Barn the other best offer. It was a pleasant experience all around, especially compared to Mt. Baker Motorsports in Bellingham. Those guys couldn’t believe the price I was offered and wouldn’t even try to match it. This is just another reason why I refuse to do business with my local dealer.
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May 2024 by Scott Thompson
The motorcycle was on sale and I was going to pay cash. They tried to pencil wip the paper like they sometimes do at a car lot when you finance and charge 2500 on top of the asking price. I left and purchased the same motorcycle from a shop that wasn't trying to rip me off. Definitely read what they write and don't fall for it when they say"dont pay attention to those numbers they make us write that"
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May 2024 by Kenneth Hightower
Took a perfectly operational Polaris general in for factory recall repair. That was suppose to take two hours and was there for 5 hours. Went to a poker ride the following weekend 6 hours away and had no power steering and was barely able to steer it. So I called the service manager and he said it was routine repair and that I must of broke it . And now will not repair it. It was a perfectly functioning machine when I brought it there. Very rude and unprofessional. Now I have a totally unsaved machine. Will never return and don't recommend them for anything!!!!!
