-
March 2023 by G U.
If i ever owned an multi family complex or had to pick an association to represent me and my fellow residents, the LAST call I would make would be to Conwell Associates. They are one of the worst and could care less about who they are representing. if you run an HOA, don't ever consider them.
-
February 2023 by Cameron Stevens
Worst management company ever. Very little communication and didn’t get job done.
-
September 2022 by Kamilah
If zero stars were possible that would be my rating. They fail to follow-up with request in a timely manner and treat urgent situations with a nonchalant approach. The community has deteriorated drastically since their takeover as a management group. Avoid contracting with them at all cost. They collect fees/dues but do zero work to show for it. I have lost count of the number of ignored maintenance request submitted to their team. The definition of lazy and useless. Reading the other reviews shows I am not alone.
-
September 2022 by Bio Maids
Absolutely useless as HOA managerfor Mathews Park Community in Bothell.But, They (Conwell Associates-mother+daughter company)do not care about any reviews,They still get thousand of $$ from homeownersin form of HOA fees.
-
June 2021 by James
This management company is a complete joke. They coordinated a repair from water damage caused by an unit above us and they left us without a kitchen for almost half a year. Even now there is a hole right before our front door that is still there and its been almost a year since the work started. Their project management is horrific and it takes an average of 2.5 month per email despite our follow-ups. When we do get an email it is useless. Above all it is 2021, why in the world would they not have a portal for payments?
-
May 2021 by Dave Hinshaw
Conwell Associates Inc -Absolutely wonderful humans to work with. Not only are they incredibly responsive - they are a joy to work with.This is a property management company that supports the boards they work with - and only facilitate - not enforce.Thank you Conwell team!!!!
-
November 2020 by Andrew Penniman
No online portal to submit payments. No monthly (only every 6 months) notice of late payments leading to 6+ months of late fees.Edit 12/16/19Somehow I’m still not getting notices of the HOA fees and am getting late fee penalties. I mailed in my payment Nov 30th (because they don’t have any other form of making payments) and my check was only processed today Dec 16th over 2 weeks later which means I owe them another $25 late fee. I had to start taking videos of me depositing my payment checks into the mail to prove when I submitted my payment, and I advise everyone else do the same.
-
July 2020 by Cameron T.
This is the worse association ever ; they never respond back to owners concerns they mostly use the money we owners pay as HOA to themselves to act as boss in lieu of take care of our properties. Do not use this company you will regret
-
April 2019 by Andrew P.
Absolute garbage company. They don't have an online portal to submit HOA payments. They only notify you twice a year for late payments but charge a late fee for each month. They are ZERO help when I asked for help resolving HOA violations. Very rude customer service as well. It took over 2 business days for a response on my simple question asking for how to report HOA violations after I initially called them with that question (they told me to email them so they could help me). Avoid doing business with them as HOA managers.
-
March 2019 by Susan J.
This is the biggest joke of a business. They are liars and I even believe they are engaged in some sort of criminal activity. Don't ever do business with them. They refuse to return phone calls and when they do they are probably lying to you.
