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March 2024 by ZiGZAG x Tactics
The most horrible experience! Went in last week to sell my top of the line Hilti hand tools worth 1500 they offered me 220 but I passed on it. Then I go in today and another lady who didn’t no nothing only wanted to give me 100 telling me the last lady quoted me wrong! Then when I ask her what site they look the tools value on she said eBay so I open up eBay and showed her to her face that she was a fat lie and I put her in her place! In what world can you buy 8 power tools with 2 battery’s and a charger for a 100 dollars! Please people do not do business with them!
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February 2024 by Francisco Rojas
Great customer service. Great place to find what you need been a customer sice 1996.
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January 2024 by Matt Edwards
So I deleted my post on my firearms purchase . I was accidentally misinformed. The manager made it a point to contact me had me come down and took care of me and did a full refund on my firearms that I purchased. I had a denial due to the new Washington state laws and now have to have them taken care of again, this was no-fault of the pawnshops or mine. I am a valid CPL holder. and could purchase firearms. However, like I said, a employee had misinformation and I my battery bill and just want to turn it into a good review because they went above and beyond to make it right into care of me Shannon and Keira are great people and they always try to look out for the best interest of their customers I can attest to that.
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December 2023 by Neeks
This place is ridiculous, I went in with 2 flat screen tvs and they offered me 5$, this place clearly tried to scam me so they could “get tvs on there wall” woman’s exact words.
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October 2023 by silver hedgehog
Be careful and pay attention! Cash America clearly doesn't look closely enough at what they're buying before they do. Just purchased a game that I don't know a ton about and I get it home to find out that it's supposed to have two discs and it won't work without the other one - also I can't return it. Sucks, too because everybody here is pretty nice.
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October 2023 by Mike Johnson
Very nice and helpful employees that work there may ask any question you like and they shall help you for what they have e senf you to one of there other stores with address.I have bought many different kinds of tools there for at work being a technician working on many different cars and scanners pressure testers going here has cost me a great deal less that the tools trucks themselves 900.00 Master fuel pressure tester through them I got it for 421.32 a Mac Tool's Master set and much more
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October 2023 by Beverly Anglin
Love this shop they always help me and give me what I need when I need it always friendly I'm so appreciative that they are so loyal to there long time customers never a Hassle..and I know my ring is safe there
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August 2023 by Ron Linville
This place is really unbelievable i use to do a lot of business with them but in the last year or so its like they have a new owner or manager i dont know but the last few times i have been there they were trying to give me an unfare price for my guitars and than when i tryed to go there today they were treating me like the tools i had were stolen because they were new so ya i will be taking my business elsewhere for now on holly cow i just read some of the other reviews i guess im not the only one they try to scam ?????
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July 2023 by Rebecca B.
I had to go in today for a temporary loan on my ring. Not only were they kind and respectful. I didn't have a wait at all and Shannon the manager was awesome. Thank you so much for all your store assistance today and the layaway deal Christmas in July sale.
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July 2023 by Kylie S
This place is a joke. Definitely run by SCAM artist. They will offer you the lowest price in the world. So low that it doesn’t even make sense. They give you maybe $5 on a lucky day for basically everything, which is less money than a coffee from a coffee stand. You’re better off selling on FB marketplace. I’ll never visit this shop again. Such a scam, such a waste of time
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June 2023 by That Bitch
This place is a joke. Definitely run by SCAM artist. They will offer you the lowest price in the world. So low that it doesn’t even make sense. They give you maybe $5 on a lucky day for basically everything, which is less money than a coffee from a coffee stand. You’re better off selling on FB marketplace. I’ll never visit this shop again. Such a scam, such a waste of time
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June 2023 by Riley T.
Under normal circumstances this store would have a 5 star review as I've brought many items here and still have an item on loan. I went out of my way passing 2 other cash Americas on the way to get a loan on an item I've already had in with them. I waited in line for 10-15 minutes and when it was my turn I was skipped over because the person behind me was doing a pick up, that's fine I'm a patient guy. I provided my ID, the same one I did last time, and was told since it was out of state I would have to provide another form of ID with my name on it. Annoying, but okay I had it and provided it. Then because I didn't have a memory card for the digital camera they've already taken (and was picked up recently) they wouldn't accept it because they can't test that it works despite the camera being on and functional aside from an inability to store the photo due to a lack of memory. They didn't need a memory card last time so I guess it really comes down to who ya get behind the counter. Normally I get one of the guys who makes the transaction quick and painless. I have 100% pick up so not sure why today was such a big deal. I guess I'll go to Everett from now on.
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May 2023 by Tamra Williams
I went in and waited for fifteen minutes at the jewelry counter. No one acknowledged me I was completely ignored. The three employees helped other customers who came in after me. Very poor customer service.
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April 2023 by joel pierce
I've been going there for quite some time I've been pounding my Xbox and all the sudden I have to take my privacy code off not just give it to them.. That's the only thing that guarantees that when I pay I get it back and still has my stuff on it.. either get all your employees on the same policy or You can lose a lot more customers
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March 2023 by Tiara Griffin
I have never had a bad experience at this location. I have come in a few times. No issues. Always willing to work with you. Good customer service. It’s been way better over the last three years. I’ve been a customer for at least 10 years. No complaints
