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November 2023 by John Payseur
Outstanding job. Technicians Jeff, Ted plus office personnel were great
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November 2023 by Oksana B.
The worst customer service I have ever experience coming directly from the OWNER of the company Bethany Hopp. Was extremely rude, snarky, yelled at me on the phone. Canceled my order, with a status of our window being bordered up by them!!! I reached out via email multiple times, with a email chain of no response back, had to constantly call to get any updates. we are now left with a bordered-up window and having to find another company to finish their job. Unfortunate to have owners be that rude to their customers.
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October 2023 by Teri Mccann
Staff is always helpful and knowledgeable.I highly recommend for your glass service needs.
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October 2023 by Jan Givens
Nice family business. Excellent service. Prompt. Good quality.
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October 2023 by eric graham
Friendly staff, and always quality product.
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September 2023 by Roger Rancourt
Did not live up to quote and did not delivery requested doors that open on both sides.
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August 2023 by Holger Herbert
I have had the pleasure to work with Bud Barton glass company multiple times. The team replaced many fixed frame windows on a mid-century modern home for me with absolute perfection and a high level of attention to detail. I've also purchased custom glass panes and customer service. Is top notch something that I'm not used to anymore after covid. Edde and Hans have been helpful every time. It is a pleasure to be able to say that I really enjoy working with these folks!
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August 2023 by Serena S
HORRIBLE CUSTOMER SERVICE! Didnt show up for an estimate so i called to see where the technician was and got talked down too on the phone. Apparently someone said we re scheduled when we havent-we have been waiting for 2 hours for someone to come. When i called and tried asking about it Eddie was abrasive and said "that ship has sailed" and i had told him i didnt re scheudle and he rudely stated "what are you calling about" ummm..calling about someone coming to my house for an estimate that was supposed to be done. Completely uncalled for. do not give them business.
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August 2023 by Dawn C.
Worst customer service ever. Owner unwilling to stand behind their work. Plexiglass trimmed there and ended up scratched badly. Extremely rude manner and argumentative. Basically calling me a liar. Could definitely use some lessons on customer service relations etiquette.
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July 2023 by Tim H.
About a decade ago... our youngest son shot his bedroom window with a BB-gun, which created a 1" hole in the inside windowpane. Fast forward, the pane finally shattered. I called around to find a new replacement window at a reasonable price. Four price quotes later, I went with Bud Barton's Glass. They were the most affordable and had the quickest glass availability. Their staff, Beth & Breezie, were very knowledgeable and very professional/ pleasant to work with. They helped me turn a bad circumstance into a "beautifully completed project."Thank you,Tim
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May 2023 by Steven M.
Good local folks, honest prices.....kinda a home town feel, its mom and pop with a pro service A+++steve
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April 2023 by Nathan Sandefer
Bud helped get a patio glass the next day at 1/3the price of others and faster super nice I will replace all my window with bud
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January 2023 by Frankie Fernandez
These guys did outstanding. They replaced my glass for my fire place and did so even with a better quality than it came with from factory. Appreciate your hard work!
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December 2022 by Steven Bowman
Outstanding service. The two young men that installed my large window were great. Professional, kind, humourus and great job.
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October 2022 by Nick L.
Terrible customer service. Re-arranged my whole day for 9am-12pm service call window. Now show, no call. I had to call the office to ask what happened. They said an earlier job went a little long and the estimator would be there within the hour (before I had to leave). Another hour went by and no show, no call. This company doesn't care about your time or customer service
