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November 2023 by Kim T
My rating is based on overall customer service: I was in the store yesterday for about 30 minutes and it was very clear that there was drama amongst the staff. Everywhere I walked through the store the staff members were whispering and venting. Additionally, when I asked for assistance from the dressing room for another size, the person who was there to help me said that the jeans I was asking for were from the clearance section and most likely the next size I asked her for wouldn’t be available, so she wasn’t going to go look for them. I again explicitly asked her if she could check just in case, she said there was no point and did not go to check. However, when I exited the dressing room I was able to find the next size very easily from the clearance wall. I don’t know what might have happened and I know everyone has off days, but customer experience was definitely not the focus today.
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November 2023 by Anshul Gulati
Such a rude Store Manager, she was awful. That store used to be nice, now I don’t feel like walking in there ever again. Customer service at its worst.
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August 2023 by Kylee Smith
The lady that I talked to in the store was very polite and helpful. My experience here was great, but everyone has different experiences.
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June 2023 by Monica Avendaño
Awful customer service, I forgot something yesterday at their store and I was trying to call them to see if they found it and could please hold it for me for a bit, but they keep answering and hanging up instantly so I cannot even leave a voice mail, and now they’ve been calling me and hanging up before I can answer, this is ridiculous, they are treating it like a game? How old are these people?
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April 2023 by Mengze Zheng
Staff is not helpful
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February 2023 by Chris Milham
Stay away, horrible customer service. Rude store manager who doesn’t even follow company policy. Will never spend a dime here again and you shouldn’t either.
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January 2023 by fenny wirjono
1st time purchase 3 pants in this store. Awful service from rudest store manager and employee today.Purchase pants during Christmas, Not clearance or Final items.Promotion receipt stated to exchange or store credit Till January 15th 2023.Came there on Jan 4th, all sizes are SOLD out, including other stores in other states ( per Gentleman employee).Had to exchange to 1 man pants for my husband, ended it up too long, too big. He said is okay Back on January 7th, to exchange another pants that fit.Employees looking at me like " okay just 1 x courtesy to exchange and honor price and staring at the non expired receipt for no reason!Another old, very rude lady coming from nowhere did not introduce herself, keep interrupting and saying that's it! No more exchange! Looking at me up and down, glaring and rolling her eyes like I am stealing pants from her stores.I emphasize to the employees, receipt clearly stated exchange till Jan 15th, there is nothing wrong with items, Not asking money back for Non Final or clearance items." Haley, then Said Do you want to exchange or Not?" Their body languages and tone of voices showed upset, and I did nothing wrong.Go ahead, you guys not honoreing the receipt policy. Who is this lady who keeps talking, interrupting and I am not even talking to her, while she herself purchasing pants as well?She is the store MANAGER.After I completed exchange, employees and Manager are laughing, what an awful management.Poor 7 of all mankind brand.Hopefully they will look into this review, employees follow this awful ManagerNO WONDER THIS STORE IS ALWAYS SLOW. RUDEST customers service, poor treatment from these types of employees!Never being treated like this in any other stores ever.GO SOMEWHERE ELSE, OTHER BRANDS have better prices and varieties, and honoring its own POLICY.
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September 2022 by Alixir
Beware of the fact that this place does not offer returns.One member of the staff is also passive aggressive for no reason. I’m still bothered by her behavior.
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September 2022 by B- Lieve
men's clothing that's of $40 value, but tagged with super-blown price of $180 ?
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July 2021 by Haoran Tan
Amazing collection, helpful stuff, love ir
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May 2021 by Rachel M
Amazing place for long jeans. Been trying to find a place like this for years!
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December 2020 by Jenell Romero
wonderful staff :)
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August 2019 by Michelle Spear
I'm so disappointed with 7 for All Mankind. The quality of these jeans is WAY WAY less than I would expect for spending on average $200. One pair after having them from March 2018 to October 2018 the zipper has separated at the bottom so everytime I unzip my pants I have to align and start the zipper which is now fraying and difficult to do from doing this several days worth of wear. The other pair which I purchased August 18, 2018 is coming unstitched at the seam on the inner thigh of both legs AND the material is so thin that just from normal wear it is getting this overstretch ripple effect all over the jeans. I contacted 7 for All Mankind's customer service and they told me that if I don't have my receipt 'Regrettably, without a proof of purchase of some kind, we are unable to move forward with your request.' Thanks so much for your bundle of help. consider that the last $200 dollars I will ever waste with your company and your less than impressive customer service.
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February 2019 by Zermin Alibhai
Last week I went into the 7 outlet and their associate Brook C assisted me! Goal was to buy just a pair of jeans, we walked out with 6!
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December 2018 by Trica Ayers
The store was clean, the associates was friendly and very helpful. The Black Friday deals were awesome.