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July 2024 by Jeffrey Jacobsen
Had a great experience at this pharmacy! The pharmacist Mark was outstanding. I had to get a tetanus shot and I didn’t even feel it. He’s a pro. Informed me on the next steps and what to expect. Very nice and professional.
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March 2024 by Laura Mroos
The pharmacists and technicians are AMAZING. They are always friendly, and have always gone above and beyond to help our family. From re-opening after they had closed so my son could avoid an ER trip to finding ways to help lower costs of needed prescriptions. They are life savers and have always shown kindness and understanding in tough situations. I appreciate every one of the maple valley pharmacy workers. Thank you!
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February 2024 by Nataliya Salo
Pharmacist lady is very sweet and helpful.
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January 2024 by Christy Pope
Customer service is horrible, has been for a while now. Doesn’t seem to matter which person is working - they’re all rude and sour. Why work in a public facing position if you obviously hate what you do.
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December 2023 by CP CP
Customer service is horrible, has been for a while now. Doesn’t seem to matter which person is working - they’re all rude and sour. Why work in a public facing position if you obviously hate what you do.
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December 2023 by Robin MacNeill
They are great here! Never late and very helpful
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August 2023 by NewYawk H.
Once again the Deli department at the Maple Valley Freddie's has regressed to the point that it is my last option to shop.I have seen this seesaw for 7 years and it has to be blamed on continuously sub-par store management. Anytime they get a few great people, you can bet that they are gone in a few months. Outside of one or two long tenured employees, it is apparent that there has been minimal training or lessons in Deli etiquette or customer experience. It is once again a shit-show. Real shame.
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June 2023 by Lyubov Kononov
Went above and beyond to fill my son's Rx 10 minutes before they close (took longer to prep medicine so they went past closing). Great customer service by Elaine (sp?) Pharmacy tech and wonderful compassionate pharmacist.
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May 2023 by Robert P.
8:00 pm on a Saturday night. Only one check out lane open. Huge crowd. Epic Fail.
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April 2023 by Megan W.
I love this Fred Meyer. My favorite by far! BUT, the pharmacy is a joke. The pharmacists are rude on the phone (even hung up on me once), have terrible communication, expected me to go find my own replacement for penicillin when they were out of stock instead of communicating with my doctor. Then they said they changed what insurance they accept and didn't inform me. When I called to ask where to locate their list of insurance providers, they told me they didn't know. Now I go to Safeway and they treat me like an actual human being.
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March 2023 by Andrew B.
100% the most inefficient pharmacy i have ever dealt with. Arrived after receiving a text saying that my prescription was ready and it apparently wasn't ready yet. That would require them to "get the prescription ready". I waited at this pharmacy for 3 hours for 2 different prescriptions because of their poor communication and terrible customer service. Hopefully you have some time to waste if you're dealing with them.
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October 2022 by Bonnie Maiorca
Fast service, very pleasant staff, pharmacist knowledge and helpful
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October 2022 by Peter Joyce
Busy but helpful and reliable
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September 2022 by susan welch
For the past 18 months of using this pharmacy I've been really pleased. Twice they've needed to fill emergency prescriptions for me (one today) and they're always kind and make it a priority. The pharmacists always take their time with my questions and I've never felt rushed.
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September 2022 by Travis H
Not one issue since switching from the insanely incompetent Bartells down the street.
