Bartell Drugs in Maple Valley receives mixed feedback from customers. Some reviews are very positive, calling the store stellar, clean, and a favorite, with prompt and terrific help. The sale aisle is noted as being worth a trip. The pharmacy is described by some as the most accommodating and friendly in the area, with staff praised for being efficient and for going above and beyond, such as coordinating out-of-state prescriptions. Other reviews point to significant problems, particularly with the pharmacy service. Criticisms include the drive-through frequently being closed during open hours, phones not being answered, and a past perception that management did not care about customers or employees. However, an update notes that these specific issues were later fixed, leading to prescriptions being ready and better service for both employees and customers.
The service at the prescription pick up is ridiculous. It takes at least 25 mins regardless of how long the line is. I even had my things paid for in advance and it still took me 35 mins to get my stuff. Insane. I’ll do delivery from now on.
August 2024
Good people and very kind. We went there for taking baby photos. Nice
June 2024
Wonderful drugstore and amazing staff. Always helpful. Thank you
