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May 2023 by Google user
I have two pair of boots , a sweeter and cape. My husband has socks, boots and slippers. We love the people and your products .
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December 2021 by Thomas Swanson
I was told my moccasins would last, they didn't even last a year. Seems they last as long as the ones at other popular retailers. Was excited about this store as they say they are long lasting but here is proof otherwise. 2 stars because they were comfy but short lived.
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November 2021 by Lauren W.
We love this store! We get so many Christmas presents for the family here each year! The slippers are so soft and the associates are absolutely wonderful!
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December 2020 by Ryan M.
Great place. Met the owner of the store while I was there. He was very helpful and knowledgeable about his business. I was very happy with the black sheepskin hat I bought for this winter. The price was reasonable and I would definitely recommend going here for sheepskin or alpaca items.
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November 2020 by Marina Lerner
☆☆☆☆☆
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April 2020 by Lou Ann New-Ford
The product is exceptional and the couple are friendly and professional.
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March 2020 by Victor Ruzhin
The sleepers I bought for my wife last for 6 month.Don’t recommend to buy sheepskin
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February 2020 by Elizabeth M.
Friendly personnel and high quality products.
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February 2020 by Avery Leon
Friendly and knowledgeable! Connected me with a local tailor! Definitely recommend.
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December 2019 by Howard Noggle
They were so incredibly helpful, and kind. I found the perfect gift for my girlfriend and she loves her new gloves. Great if you're outdoors often!
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March 2019 by David M Gordon
First things first. This store is seasonal only, which means
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March 2019 by Kathy Sankey
Read the small print on your receipt before deciding to buy here. In the flurry of Christmas shopping in a large mall, I had failed to notice that I could not return and get a refund for an unwanted gift without the manager's approval. When I brought the item back, the manager did not want to give me a refund, He asked me three times, "What will you do if I don't give you a refund?" He lectured me about small businesses going under because of people returning items, and stated that soon there will be only Walmart and Macy's. He tried to convince me that store credit was the only option. After ten minutes of this, I did finally get a cash refund, but left the store feeling like I will never shop there again. Which is a shame, since the merchandise is beautiful, however the customer service is poor.
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March 2019 by Emilian Tuns
They have nice products made from real ship skin
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November 2018 by Marge Stalker
Walked into this store and tried on a couple of sweaters. Obviously this is a husband/wife owned store where they "double team" to get you to buy. Liked one sweater and asked if there were any deals on the day. Woman told me to ask the man. Got to the cash register and the man gave me a price which was what the woman had said. He then said this was not Macy's and he couldn't deal. Then I said I wasn't interested. Then he said the sweater was hand knit and you couldn't buy this kind of alpaca anyway. Meanwhile I am wearing a t shirt that indicates I am a knitter. So obviously I know this is a con. I look at him and then he says I can have it now for twenty bucks less. I walk. What kind of store do you negotiate prices with? Is there a different price for each customer? Is this weird or what? Also the alpaca is out of Peru and not the greatest for the price being asked.
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December 2015 by Daniel N.
If you find something you like here then you'd better find something else you like too. Because if you decide that you don't like it you won't be getting your money back, only in store credit. I calmly asked the woman that was helping my wife with a return (that essentially became an exchange) if there was any scenario in which someone would get their money back. A man standing next to the woman, that turned out to be Berndt the manager, head suddenly snapped up and said in an intense fashion "Yes. If you're a total a******** I calmly replied "So it is possible to recieve a cash refund." Berndt seemed to be on a bit of a tirade and said "Of course it's possible! It's possible for me to hand you $30 out of my pocket but I'm not going to. If you have a gun and tell me to give you $50 of course I'm going to do it..." I told Berndt "you seem very passionate about this." So there it is. Berndt equates cash refunds for new unused merchandise to armed robbery. There were some other grievances Berndt had about other stores liberal return policies and was very proud of the uniqueness of his store. I guess I struck a nerve with my simple question. They have amazing products here and the woman was very helpful and perhaps Berndt was burned out from the holidays but that was the first time I'd ever stepped foot in Sheepskin & Alpaca specialties and that was my experience.
