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January 2024 by Astral A.
ONE STAR IS TOO GENEROUS STAY AWAY. STAY FAR FAR AWAY from this company. The irony here is that they're called 'Reliable' when they're anything but. A while ago I financed through this company. Let me tell you the various and unbelievable things they did. On one occasion, unbeknownst to me, they waited an entire month to cash the check for my car payment. So when the next payment rolled around, they took out both payments at the same time. That was to my fiscal detriment as I thought my money was counted for at the time and wouldn't you know it, a check bounced. After that I only paid with money orders. Thought that solved the problem but nope. They called me the next month to tell me my check bounced again. When I informed them I paid with a money order, they hung up. Eventually I moved out of state and informed when afterwards. They said it was a violation of the terms and my car would be repossessed if I didn't pay it off. Luckily I had the remains $3500 balance and sent a cashiers check in that amount. My intuition told me to send it verified mail so someone would have to sign for it. After a few days I checked my mailing reference number to see if the check had been received. Unfortunately I kept getting errors so I called Reliable and was told that it was never received. They informed me that I would have to continue making payments on the vehicle until I can get another check for the balance. That didn't make sense. You wouldn't allow me to make payments because I moved out of state but now I can make additional payments until check for my balance shows up? After a very stressful week of checking my reference number for delivery of the check and talking to various employees at Reliable who had the same story (check never delivered) I finally had a stroke of luck. Turns out I was entering the wrong reference number and the check had been delivered and signed for a week prior. They had the check the whole time. After relaying this information to an employee I was told someone would call me back. Someone called me that evening and said, I kid you not "We found your check in the trash can earlier today." So you mean to tell me someone threw a check for $3500 in the trash and it sat there for a week? Your garbage sits in the office for a week at a time eh? To make things worse they never even reported to the credit bureaus that I paid the car off! I filed a complaint with BBB and they responded basically calling me a liar. Fortunately I have good credit now but even if I didn't, I'd rather throat a cactus than deal with Unreliable Credit ever again.
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December 2023 by Kandi Wollenzein
have been with reliable credit for almost 8 years they are awesome always meeting my needs without being greedy always have my back
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October 2023 by Blah B.
Paid 9k down in March for a car the car was in the shop the first 3 months n I was making the payments...got the cat back in May and they came and repossessed it due to late payment of 10 days but the payment was in the mail when they took it when I called to ask what it took to get my car back and why they took it they said it would cost 9k to get it back and that they sent me 2 letters n they got sent back. But my address is still the same n nothing has changed....so now I'm stuck without a car being a single mom of 2 and a store manager.....I basically donated 9+ thousand to these criminals.....hope they feel really big taking from a single mom n her kids for 10 days past her payment.....will be reporting this to any and everyone possible
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September 2023 by Sean Bryant
2 months away from my 7 year repo about to be removed! Idk about the company itself but “Christian” was the little BIIOTCH that lied to me and had my car repoed. Swallow the remaining balance Christian and reliable credit.Aye okay MR.Owner pull up the phone conversation on the week before you guys repoed it, when I told Christian I get paid on the following Thursday…. But towed it on Wednesday? The day before?…. We can go back and forth lol but I win in about actually *3 months swallow or spit out the remaining balance your choice, I’m still driving!
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September 2023 by Garcia Garcia
They are all super awesome and very helpful. I made payments for my dad for 3 years, and I never had a problem. The staff is incredible! When it was time to pick up the registration, we had no issues.
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September 2023 by Joshua Blackburn
I'm not a huge fan of the compounding interest. However, customer service has always been exceptional and reliable has definitely helped me out in a time of need. I would absolutely use their service again in the future.
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July 2023 by David Saggio
Everyone at Reliable Credit has been upfront, professional, and helpful to me, and I appreciate their great service!Thank you!
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May 2023 by Laura Diel
I have been making principle only payments and was told that it has been applied to principle but has been advancing my payments. I was told that this is how they apply principle only payments. I made a complaint to bbb and in their response they said I was told I could mail a check for principle only. Was never told that, I asked for them to reapply the payments their response was we cannot. There response to bbb was they can apply payments any way they want. I have now made a complaint due to their deceptive business practices. Do not use them for anything, better to work with you bank. They have "call center" people that are rude and do not want to take care of the consumers issues.
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March 2023 by CobraMike 13bravo
Having terrible credit due to medical bills I couldn’t afford to pay and being garnished a quarter of my income. Reliable credit took a risk on me.A single father raising two sons in desperate need of a reliable car. I am grateful for the staff at Lynnwood location, always positive, polite, respectful and caring every time that I have called. Thank you all for your professional service and support. Now that my car loan is paid off, you will be the first company I call next time I need a loan. Thanks again Mike Brooks.
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December 2022 by Alyvia Day
We’re very pleased to get another loan through them with no hassles and for same amount and rate as loan before thanks reliable credit
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November 2022 by Ron Williams
Didn't get approved for a car loan, y'all should take reliable out of your company name.
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October 2022 by Keiffer Meyers
I extremely appreciate these guys helping me get a car so I could get back and fourth. Thank you so much ??
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August 2022 by Antonio Johnson
Professional informative Quick Service without any hassles. I was strongly recommend my coworkers to do business with Reliable Credit Union outstanding employees and not because of the approval of the loan but the way the structure and organization from start to finish was completed thank you Raymond and Teresa
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July 2022 by Chris Fergeson
Very wonderful experience. Made getting a car loan faster than I expected or have experienced in 50 years.Friendly, knowledgeable, understanding and compassionate
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January 2022 by Noah G
They worked with me when I had bad credit to finance a car , I have finabced a few cars without any problems and taken out a personal loan in the past. They definitely helped me when I needed it. Nothing but good reviews for reliable credit on my end. I would definitely recommend them to anyone .
